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Privacy Policy

Last Updated: December 2025

1. Introduction

ClaimsBoost.com ("ClaimsBoost," "we," "us," or "our") operates a technology platform that helps injured individuals connect with qualified attorneys. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at claimsboost.com (the "Site") or use our services, including our AI-powered features.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personally identifiable information that you voluntarily provide when using our Site. This includes your name and contact information such as email address, phone number, and mailing address. We also collect details about your injury or legal matter, location information including city, state, and zip code, and any other information you choose to provide through our forms or AI-powered tools.

2.2 Information Collected Through AI Features

When you interact with our AI-powered settlement estimator and other AI tools, we collect the information you provide to generate responses and estimates. This may include:

  • Descriptions of your accident or injury
  • Details about medical treatment
  • Information about damages or losses
  • Responses to questions posed by the AI system

This information is used to provide you with AI-generated settlement estimates and relevant legal resources.

2.3 Automatically Collected Information

When you visit our Site, we may automatically collect certain information. This includes:

  • Your IP address and device identifiers
  • Browser type and operating system
  • Pages viewed and time spent on the Site
  • Referring website or source
  • Geographic location based on IP address

3. How We Use Your Information

We use the information we collect for several purposes:

  • Connect you with attorneys in our network who may be able to assist with your legal matter
  • Generate AI-powered settlement estimates and provide other informational resources
  • Communicate with you about our services and send you marketing communications with your consent
  • Improve and optimize our Site and services, including training and improving our AI algorithms
  • Comply with legal obligations and protect against fraud and unauthorized activity

3.1 Use of Information for AI Processing

Information you provide through our AI-powered features is processed by machine learning algorithms to generate settlement estimates and provide relevant information. This processing may involve:

  • Analyzing your inputs against historical settlement data
  • Identifying patterns and relevant factors in your case description
  • Generating estimates based on similar cases in our database

The AI system does not store your information in a way that creates attorney-client privilege, and your inputs may be used in aggregated and anonymized form to improve our AI algorithms.

4. SMS and Text Message Consent

By providing your phone number and submitting your information through our Site, you expressly consent to receive calls and text messages from ClaimsBoost and our network of attorneys at the number provided.

  • You may receive up to 4 messages per month
  • Message and data rates may apply
  • Reply STOP to opt out at any time
  • Reply HELP for assistance

Consent is not a condition of purchase or service. You can opt out of text messages at any time by replying STOP to any message.

5. How We Share Your Information

5.1 Attorneys in Our Network

When you submit information through our Site, we share your contact details and case information with attorneys in our network who may be able to assist with your legal matter. These attorneys are independent practitioners and not employees of ClaimsBoost. Once your information is shared with an attorney, that attorney's own privacy practices and professional obligations govern their use of your information.

5.2 Service Providers

We work with third-party companies that help us operate our Site and provide services. These service providers include:

  • Web hosting providers
  • Analytics services such as Google Analytics
  • Customer communication platforms
  • Marketing and advertising partners
  • AI and machine learning service providers that help power our settlement estimation tools

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities such as a court or government agency. We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.

5.4 Business Transfers

If ClaimsBoost is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

5.5 Sharing for AI Improvement

We may use your information in aggregated, de-identified, and anonymized form to improve our AI algorithms and services. This aggregated data does not identify you personally and cannot be used to identify you.

6. AI-Specific Privacy Considerations

6.1 No Attorney-Client Privilege

Information you provide to our AI tools is not protected by attorney-client privilege. You should not include highly sensitive medical details, confidential information, or personally identifiable information beyond what is requested to receive an estimate. AI-generated responses are not confidential communications with an attorney.

6.2 Data Used for AI Training

We may use information collected through our AI features, in aggregated and anonymized form, to train and improve our machine learning models. Individual case details are not shared in identifiable form, but patterns and trends from aggregated data may be used to enhance the accuracy of our AI tools.

6.3 AI Limitations and Accuracy

Our AI tools may generate inaccurate or incomplete information. We make no guarantees about the accuracy of AI-generated settlement estimates or other AI-produced content. You should independently verify any information provided by our AI tools with a qualified attorney.

7. Your Privacy Rights

7.1 Rights Under State Privacy Laws

If you are a resident of California, Colorado, Connecticut, Virginia, Utah, or other states with privacy laws, you may have certain rights regarding your personal information:

  • Right to Know: You can request information about the categories and specific pieces of personal information we have collected, the sources from which we collected it, the purposes for which we use it, and the categories of third parties with whom we share it.
  • Right to Delete: You can request that we delete personal information we have collected from you, subject to certain exceptions under applicable law.
  • Right to Correct: You can request that we correct inaccurate personal information we maintain about you.
  • Right to Opt-Out: You can opt out of the sale or sharing of your personal information for targeted advertising purposes.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

7.2 Exercising Your Rights

To exercise these rights, please contact us at privacy@claimsboost.com. We will respond to your request within 45 days as required by applicable law. We may need to verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf, subject to verification requirements.

7.3 Opt-Out of Marketing Communications

You can opt out of receiving marketing emails by clicking the unsubscribe link in any marketing email we send. You can opt out of text messages by replying STOP to any text message. Even if you opt out of marketing communications, we may still send you non-promotional messages related to your use of our services.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us:

  • Remember your preferences
  • Understand how you use our Site
  • Deliver targeted advertising
  • Analyze Site traffic and trends

Cookies are small data files stored on your device. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted or expired. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Site, including the performance of our AI tools.

8.1 Third-Party Analytics

We use Google Analytics to help us understand how visitors use our Site. Google Analytics uses cookies to collect information about your use of the Site, including your IP address, browser type, pages visited, and time spent on pages. This information is transmitted to and stored by Google on servers in the United States. You can learn more about how Google uses data at Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8.2 Advertising and Tracking

We may work with third-party advertising partners who use cookies and similar technologies to deliver targeted advertisements based on your browsing activities. These partners may collect information about your visits to our Site and other websites to provide advertisements about goods and services that may interest you. You can opt out of targeted advertising through industry opt-out tools such as the Digital Advertising Alliance's opt-out page or the Network Advertising Initiative's opt-out page.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication requirements
  • Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us at privacy@claimsboost.com.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Our retention periods vary depending on the type of information and the purposes for which we use it.

Generally, we retain:

  • Contact information and case details for up to seven years after your last interaction with us
  • AI interaction data in aggregated and anonymized form indefinitely for algorithm improvement
  • Marketing communication preferences until you opt out or we no longer have a business need for the information

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.

11. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@claimsboost.com. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information.

12. Third-Party Links

Our Site may contain links to third-party websites, including websites of attorneys in our network, legal resources, and other external content. We are not responsible for the privacy practices or content of these external sites. These third-party websites have their own privacy policies, and we encourage you to review them. This Privacy Policy applies only to information collected by ClaimsBoost through our Site.

13. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that are different from the laws of your country. By using our Site, you consent to the transfer of your information to the United States and other countries. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

14. California-Specific Disclosures

14.1 California Shine the Light Law

California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at privacy@claimsboost.com.

14.2 California Consumer Privacy Act (CCPA)

Under the CCPA, California residents have specific rights regarding their personal information as described in Section 7 of this Privacy Policy. In the past 12 months, we have collected the categories of personal information described in Section 2 of this Privacy Policy. We collect this information for the business purposes described in Section 3. We share personal information with the categories of third parties described in Section 5.

We do not sell personal information in the traditional sense. However, like many websites, we use advertising and analytics services that may be considered a "sale" or "sharing" under California law. You can opt out of this by visiting our Do Not Sell or Share My Personal Information page or by enabling a Global Privacy Control signal in your browser.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

For material changes, we may also provide notice through email or a prominent notice on our Site. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

ClaimsBoost
Email: privacy@claimsboost.com

For privacy rights requests specifically, you may also use the email above. We will respond to your inquiry as promptly as possible and within the timeframes required by applicable law.