Address, phone & hours
Burbank Social Security Office
1420 W Olive Ave
Burbank, CA
91506
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Burbank office served 64,250 SSA beneficiaries across 29 ZIP codes. Of those, 4,910 receive SSDI, representing 8% of the office's total caseload. When visiting, bring your full medical history and work records to ensure your application is complete. An attorney can help you understand your options and avoid common filing errors. Burbank ranks 39th of 124 California field offices by SSDI recipients.
Your local SSA service center
As of December 2024, 4,910 disabled-worker beneficiaries rely on the Burbank office for their SSDI support. The 91605 ZIP code alone accounts for 730 of these recipients. While the office serves a total of 64,250 beneficiaries and distributes $112 million in monthly benefits, its SSDI share of 8% is lower than the national median of 11%. This office remains a vital point of contact for you to manage your disability benefits.
You can visit the Burbank office to file initial SSDI applications, drop off medical evidence, verify your identity, and update your direct deposit information. While you can often walk in for simple tasks, scheduling an appointment is recommended to ensure a representative is available to assist you. Please note that this office does not make final disability determinations, which are handled by the state, nor does it conduct hearings, which occur at a separate location.
Who this office serves
Beneficiaries in this service area receive an estimated $111,932k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed work history to your appointment. You should also provide a list of all treating physicians with their contact information, recent medical records, and a current list of medications. If you have received any prior denial notices, bring those documents as well. An attorney can help you organize these materials to ensure your application is complete.
Avoid common pitfalls like submitting an incomplete work history or failing to provide the most recent medical records from your specialists. Many people also neglect to mention mental health conditions that contribute to their inability to work, which can weaken your case. Always read every form thoroughly before signing, as errors in your initial paperwork can lead to unnecessary delays in your application process.
Should you bring an attorney?
The application stage is the foundation of your entire claim, and mistakes made here can be difficult to correct later. Working with an attorney early on ensures your evidence is properly organized and your application is as strong as possible before it reaches the decision-makers. An attorney can help you understand your specific options and whether you have a solid path forward.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Burbank field office to the hearing office below, per SSA's published service areas. The Burbank field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Burbank office for some services, scheduling an appointment is recommended to ensure you receive timely assistance. Walk-ins are accepted, but wait times can vary significantly depending on the volume of visitors.
Yes, you can initiate your SSDI application online through the official Social Security website. However, you may still need to visit the Burbank office to provide original documents or verify your identity in person.
You should bring your government-issued ID, a work history, contact information for your doctors, and any recent medical records. Having these items ready helps the claims representative process your file more efficiently.
You are not required to have a lawyer, but having one can help you avoid common mistakes that lead to denials. An attorney can ensure your medical evidence is properly presented to support your claim.





