SSA Field Office

Burbank, CASocial Security Office

Burbank serves 29 ZIP codes — file an SSDI application, submit medical records, or update your benefit details here.

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Your local SSA service center

As of December 2024, 4,910 disabled-worker beneficiaries rely on the Burbank office for their SSDI support. The 91605 ZIP code alone accounts for 730 of these recipients. While the office serves a total of 64,250 beneficiaries and distributes $112 million in monthly benefits, its SSDI share of 8% is lower than the national median of 11%. This office remains a vital point of contact for you to manage your disability benefits.

You can visit the Burbank office to file initial SSDI applications, drop off medical evidence, verify your identity, and update your direct deposit information. While you can often walk in for simple tasks, scheduling an appointment is recommended to ensure a representative is available to assist you. Please note that this office does not make final disability determinations, which are handled by the state, nor does it conduct hearings, which occur at a separate location.

Who this office serves

64,250
Total beneficiaries
4,910
Disabled workers
51,005
Retired workers
29
ZIPs served

Beneficiaries in this service area receive an estimated $111,932k in Social Security benefits each month.

Before you visit

Bring a valid government-issued photo ID and a detailed work history to your appointment. You should also provide a list of all treating physicians with their contact information, recent medical records, and a current list of medications. If you have received any prior denial notices, bring those documents as well. An attorney can help you organize these materials to ensure your application is complete.

Avoid common pitfalls like submitting an incomplete work history or failing to provide the most recent medical records from your specialists. Many people also neglect to mention mental health conditions that contribute to their inability to work, which can weaken your case. Always read every form thoroughly before signing, as errors in your initial paperwork can lead to unnecessary delays in your application process.

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Should you bring an attorney?

The application stage is the foundation of your entire claim, and mistakes made here can be difficult to correct later. Working with an attorney early on ensures your evidence is properly organized and your application is as strong as possible before it reaches the decision-makers. An attorney can help you understand your specific options and whether you have a solid path forward.

Approval rates change with a lawyer

WITHOUT A LAWYER
1×
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

If your SSDI claim moves to a hearing

About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Burbank field office to the hearing office below, per SSA's published service areas. The Burbank field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.

Frequently asked questions