Address, phone & hours
Your local SSA service center
As of December 2024, the Moreno Valley office manages 7,260 SSDI recipients, which accounts for 10% of its total beneficiary population. ZIP 92553 alone serves 1,145 of these SSDI recipients. The office handles a total of $117 million in monthly benefits for the community. With an SSDI share of 10%, this location mirrors the typical caseload distribution found in field offices across the country.
You can visit this office to file your initial SSDI application, drop off required medical records, verify your identity, or update your direct deposit information. While you can often walk in for basic services, scheduling an appointment is recommended to ensure a representative is available to assist you. Please note that this office does not make final disability decisions, as those are handled by the state, and it does not host administrative law judge hearings.
Who this office serves
Beneficiaries in this service area receive an estimated $116,585k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a complete 15-year work history, including dates of employment and job duties. You should also provide a list of all treating physicians with their contact information, recent medical records, and a current list of medications. If you have received any prior denial notices, bring those documents as well. Appointments typically last between 45 and 90 minutes depending on the complexity of your file.
Avoid submitting an incomplete work history, as this often leads to processing delays. You should also ensure you include the most recent medical records and mention all conditions that contribute to your inability to work. Never sign an application or form without reading it thoroughly to ensure all information is accurate. An attorney can help you ensure your application is complete and error-free before submission.
Should you bring an attorney?
The evidence you gather during your initial application at Moreno Valley forms the foundation of your entire case. Many people apply without legal guidance and face denials that could have been avoided with proper documentation. An attorney can help you understand your options and ensure your application is as strong as possible from the start.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Moreno Valley field office to the hearing office below, per SSA's published service areas. The Moreno Valley field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can walk in for certain tasks, scheduling an appointment is highly recommended to ensure a representative is available. You can contact this office using the phone button below to check current availability.
Yes, you can file your initial application online through the official Social Security website. However, visiting Moreno Valley is often necessary for verifying identity or submitting specific physical documents.
You should bring your photo ID, a 15-year work history, a list of all treating doctors, recent medical records, and a list of your current medications. Having these ready helps the staff process your request more efficiently.
If you miss your appointment, you should contact the office immediately using the phone button below to reschedule. Missing an appointment can delay your application, so it is important to communicate with the staff as soon as possible.
