Address, phone & hours
Fayetteville Social Security Office
145 Rowan St
Fayetteville, NC
28301
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Fayetteville office serves 104,805 total beneficiaries across 41 ZIP codes. Of this population, 17,950 individuals receive SSDI, representing 17% of the local caseload. Monthly benefits distributed through this office total $167 million. Preparing your medical evidence and work history before your visit is essential to avoid delays. An attorney can help you ensure your application is complete and accurate from the start.
Your local SSA service center
The Fayetteville office acts as your local Social Security service center, managing a significant portion of the region's financial support. With 104,805 total beneficiaries, this office handles 5% of all Social Security recipients in North Carolina. The local mix is stable, with 17% of the caseload consisting of disabled-worker beneficiaries. This office facilitates the distribution of $167 million in monthly benefits, supporting a community where 70% of beneficiaries are age 65 or older.
You can visit this office to file an initial SSDI application, submit medical documentation, verify your identity, or update your direct deposit information. While you can handle these administrative tasks here, remember that this office does not make the final decision on your disability claim, which is handled by the state DDS. Additionally, any future hearings are conducted at a separate location. It is recommended to schedule an appointment in advance to minimize your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $167,041k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a comprehensive list of all treating physicians, including their contact information and addresses, along with your most recent medical records. Include any documentation regarding previous claim denials and a current list of all prescribed medications. Expect your interview with a claims representative to last between 45 and 90 minutes.
Many applicants delay their claims by failing to provide a complete 15-year work history or omitting recent medical records from your primary care providers. Forgetting to disclose mental health conditions or secondary physical impairments can also result in an incomplete application. Avoid signing any forms provided by the office until you have read them thoroughly and understand what you are authorizing. Ensuring all information is accurate and consistent is the best way to prevent unnecessary processing delays.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire claim, and the evidence you present at the Fayetteville office will define your appeal record if a denial occurs. Most people who apply without professional guidance find the process overwhelming and often struggle to correct errors later. An attorney can help you understand your options and ensure your application is as strong as possible from day one.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Fayetteville. The Fayetteville field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Fayetteville office, scheduling an appointment in advance is strongly recommended to ensure you are seen promptly. Walk-ins are accepted, but wait times can vary significantly depending on the volume of visitors.
Yes, you can initiate your application online through the official Social Security website, which is often the fastest way to start the process. However, you may still need to visit the Fayetteville office to provide original documents or verify your identity.
If you miss your scheduled appointment at the Fayetteville office, contact them immediately to reschedule. Missing an appointment can delay your application processing, so it is important to communicate any conflicts as soon as possible.
You should bring your photo ID, a 15-year work history, contact details for your doctors, and your most recent medical records. Having these items ready when you arrive at the Fayetteville office helps the staff process your request more efficiently.



