Address, phone & hours
Your local SSA service center
As your local Social Security service center, Postal Plaza manages a diverse caseload for 24,995 beneficiaries. While the majority of the population served is retired, 3,225 individuals rely on SSDI, reflecting a typical disability share for the region. This office is responsible for distributing $39 million in monthly benefits to residents across 6 ZIP codes. Because this location handles 30% of the state's total beneficiary population, planning your visit in advance is recommended.
You can visit Postal Plaza to file an initial SSDI application, drop off required medical documentation, verify your identity, or update your direct deposit information. While this office handles these administrative tasks, they do not make the final decision on your disability claim, which is handled by the state disability determination office. Additionally, any future hearings regarding your claim will be conducted at a separate office. An attorney can help you navigate these different stages of your claim.
Who this office serves
Beneficiaries in this service area receive an estimated $38,878k in Social Security benefits each month.
Before you visit
To ensure your appointment at Postal Plaza is productive, bring a valid government-issued photo ID and a detailed work history covering the last 15 years. You should also provide a comprehensive list of your treating physicians with their contact information, copies of your most recent medical records, and a current list of all medications. If you have received any prior denial notices, bring those documents as well. An attorney can help you organize these materials to ensure your application is complete.
Avoid common pitfalls by ensuring your work history is complete and accurate, as gaps can lead to unnecessary processing delays. Many applicants also forget to include recent medical records or fail to mention conditions that contribute to your inability to work. Do not sign any forms provided by the office until you have read them thoroughly and understand what you are authorizing. Providing incomplete information often forces the Social Security Administration to request additional evidence, which slows down your claim. An attorney can help you avoid these errors.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
Even at the initial application stage, having legal representation can be a significant advantage. An attorney can help you gather the specific medical evidence required to support your claim, preventing the common errors that lead to initial denials. Most people who apply without guidance find the process overwhelming and regret not seeking help sooner. A free case review can clarify your options and help you build a stronger foundation for your application.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Postal Plaza. The Postal Plaza field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit for certain services, scheduling an appointment at Postal Plaza is strongly recommended to ensure you are seen promptly. Walk-in wait times can be unpredictable, so calling ahead or using the online portal to book a time is the best way to manage your visit.
Yes, you can file your initial SSDI application online through the official Social Security website, which is often faster than an in-person visit. However, if you prefer to file in person or need to submit physical documentation, you can still visit Postal Plaza to complete the process.
You should bring a government-issued photo ID, your 15-year work history, a list of all your doctors with their addresses, and your most recent medical records. Having these items ready helps the staff at Postal Plaza process your request more efficiently.
An appointment at Postal Plaza for an initial disability application typically lasts between 45 and 90 minutes. The duration depends on the complexity of your case and the amount of documentation you need to submit during the interview.