Address, phone & hours
Rockingham Social Security Office
220 E Greene St
Rockingham, NC
28379
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Rockingham office serves 17,310 total beneficiaries across 15 ZIP codes. Of these, 3,270 receive SSDI, which accounts for 19% of the local caseload. When visiting, prioritize bringing your full work history and current medical records to streamline your intake. An attorney can help you navigate the initial application stage to ensure your evidence is strong from the start. This office handles $27 million in monthly benefits for the region.
Your local SSA service center
As your local Social Security service center, the Rockingham office supports a diverse population of 17,310 beneficiaries. With 19% of the local caseload consisting of disabled-worker beneficiaries, the office plays a central role in the financial stability of the community. Every month, the office facilitates the distribution of $27 million in benefits across its 15 assigned ZIP codes. This mix of retirees and disabled workers reflects a typical community profile, where accurate documentation is essential for your claim.
You can visit the Rockingham office to file an initial SSDI application, drop off required medical records, or verify your identity for benefit updates. While you can often walk in for basic services, scheduling an appointment is recommended to reduce wait times. Please note that this office does not decide your claim; that responsibility lies with the state disability determination agency. Additionally, any necessary hearings are conducted at a separate location, not at this field office.
Who this office serves
Beneficiaries in this service area receive an estimated $26,604k in Social Security benefits each month.
Before you visit
To prepare for your appointment, bring a valid government-issued photo ID and a detailed work history covering the last 15 years. You should also provide a comprehensive list of your treating providers, including their names and addresses, along with your most recent medical records. Include a list of all current medications and any prior denial letters you have received. Expect your interview with a claims representative to last between 45 and 90 minutes.
You may experience delays by failing to provide a complete 15-year work history or missing recent medical documentation. Forgetting to disclose mental health conditions or other secondary impairments can also weaken your application. Avoid signing any forms without reading them thoroughly or asking for clarification from the representative. Ensuring your information is accurate and complete during this first visit is vital for your case.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The initial application stage is a critical time to establish the foundation of your claim. Most people who apply without legal guidance face denials that require lengthy appeals later. A qualified attorney can help you organize your medical evidence and ensure your application accurately reflects your limitations. Requesting a free case review can provide you with a clearer understanding of your options before you submit your paperwork.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Rockingham. The Rockingham field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Rockingham office for certain services, scheduling an appointment is highly recommended to ensure you are seen efficiently. Walk-in services are available, but wait times can vary depending on the daily volume of visitors.
Yes, you can file your initial SSDI application online through the official Social Security website. However, if you prefer to file in person or need to submit specific physical documents, you can visit the Rockingham office to complete these tasks.
You should bring your government-issued photo ID, a 15-year work history, and a list of all your doctors and medications. Providing complete and accurate medical records during your visit to Rockingham helps the claims representative process your file more effectively.
You are not required to have a lawyer for your first appointment, but legal representation can be beneficial. An attorney can help you avoid common mistakes that lead to initial denials and ensure your application is as strong as possible.



