Address, phone & hours
South Bronx Social Security Office
820 Concourse Village West, 3rd Floor
Bronx, NY
10451
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe South Bronx office serves 35,820 total beneficiaries across 4 ZIP codes. Of those, 7,380 individuals receive SSDI, representing 21% of the local caseload. When visiting, plan for a standard interview process and bring all required medical documentation to avoid delays. An attorney can help you ensure your initial application is complete and accurate. This location manages $42 million in monthly benefits for the community.
Your local SSA service center
As your local Social Security service center, the South Bronx office supports a population where 21% of beneficiaries rely on disability payments. This office manages a monthly payout of $42 million, serving residents across four key ZIP codes. With a total of 35,820 beneficiaries, the office handles a typical share of SSDI cases compared to national averages. Understanding this local landscape is the first step in managing your own disability claim effectively.
You can visit this office to file initial SSDI applications, drop off essential medical records, verify your identity, or update your direct deposit information. While this office is the primary point of contact for your application, it does not make the final decision on your claim, which is handled by the state DDS. Additionally, any future hearings are conducted by a separate Office of Hearings Operations. Appointments are recommended to ensure a representative is available to assist you.
Who this office serves
Beneficiaries in this service area receive an estimated $41,571k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed work history covering at least the last 15 years. You should also provide a comprehensive list of your treating providers with their full addresses, recent medical records, and a current list of all medications. If you have received any prior denial notices, bring those documents as well. Expect your appointment to last between 45 and 90 minutes as a claims representative reviews your file.
Avoid common pitfalls like submitting an incomplete work history or failing to include recent medical records from all your treating physicians. Many applicants also forget to document mental-health conditions, which are just as relevant as physical injuries. Never sign any forms without reading them thoroughly, as inaccuracies can lead to unnecessary processing delays. Providing clear, consistent information from the start is the best way to keep your claim moving forward.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The initial application stage is the foundation of your entire disability case, and mistakes made here are difficult to correct later. Most applicants who apply without professional guidance face significant hurdles if their claim is initially denied. An attorney can help you organize your evidence and present your case clearly to the Social Security Administration. Consider a free case review to understand how your specific medical situation aligns with program requirements.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from South Bronx. The South Bronx field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the South Bronx office, scheduling an appointment is recommended to ensure you receive timely assistance. Walk-in wait times can be unpredictable, so calling ahead or using the online portal to secure a time is the best way to manage your visit.
Yes, you can initiate your SSDI application online through the official Social Security website. However, visiting the South Bronx office is often necessary for in-person ID verification or to submit specific physical documents that cannot be processed digitally.
You should bring your government-issued photo ID, a 15-year work history, a list of all your doctors with their contact information, and any recent medical records. Having this information ready when you arrive at South Bronx helps the claims representative process your file more efficiently.
An appointment at the South Bronx office typically lasts between 45 and 90 minutes. This time is used for a claims representative to conduct an interview and verify the documentation you have provided for your disability application.



