Address, phone & hours
Your local SSA service center
Your local Social Security service center in Staten Island supports a community where 7,940 individuals rely on SSDI benefits. While this office serves a total of 66,430 beneficiaries, the 12% disabled-worker population reflects a catchment area that skews heavily toward retirement. Residents across the 9 ZIP codes served receive a combined $127 million in monthly benefits. This office acts as the primary point of contact for your initial application and document verification.
You can visit this office to file an initial SSDI application, drop off medical evidence, or verify your identity for benefit updates. Please note that this office does not make final disability determinations, as those decisions are handled by the state DDS. Additionally, any future hearings are conducted by a separate Office of Hearings Operations. Appointments are recommended to minimize wait times.
Who this office serves
Beneficiaries in this service area receive an estimated $127,233k in Social Security benefits each month.
Before you visit
Bring a valid government-issued ID and a detailed 15-year work history to your appointment. You should also provide a comprehensive list of all treating physicians, including their contact information and recent medical records. Be prepared for an interview with a claims representative that typically lasts between 45 and 90 minutes. Having your medication list and any prior denial letters ready can help the representative process your file more efficiently.
Avoid submitting an incomplete work history, as this often leads to unnecessary processing delays. Many applicants fail to include recent medical records or forget to mention mental-health conditions that impact your ability to work. Never sign a document without reading it thoroughly, as these forms establish the legal basis for your claim. Providing inconsistent information between your application and your medical records is a frequent error that can complicate your case.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The initial application stage is the foundation of your entire disability claim. Most people who apply without professional guidance find themselves needing to appeal after an initial denial. An attorney can help you organize your medical evidence and ensure your work history is presented accurately from the start. A free case review can clarify your options before you submit your paperwork.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Staten Island. The Staten Island field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While the Staten Island office accepts walk-ins, scheduling an appointment is the best way to ensure you are seen promptly. Appointments help you avoid long wait times and ensure a representative is prepared to handle your specific application needs.
Yes, you can file your initial SSDI application online through the Social Security website. However, you may still need to visit the Staten Island office to provide original documents or verify your identity in person.
If you miss your appointment, you should contact the office as soon as possible to reschedule. Missing an appointment can delay your application, so it is important to communicate with the staff to keep your claim moving forward.
You should bring your Social Security number, proof of age, and a detailed 15-year work history. Additionally, bring all recent medical records, a list of your medications, and the names and addresses of all doctors who have treated your disabling condition.