Address, phone & hours
Madisonville Social Security Office
4431 Hanson Rd
Madisonville, KY
42431
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Madisonville office serves 15,450 total beneficiaries across 17 ZIP codes. Of these, 2,710 individuals receive SSDI, representing 18% of the local caseload. When you visit, prioritize bringing your complete medical history and work records to ensure your application is accurate. An attorney can help you organize your evidence to ensure your claim is properly documented before the initial review. This office manages $26 million in monthly benefits for your community.
Your local SSA service center
As your local Social Security service center, the Madisonville office supports 15,450 beneficiaries. With 18% of the local caseload comprised of disabled-worker beneficiaries, this office handles a typical share of SSDI claims. The facility oversees the distribution of $26 million in monthly benefits, providing essential financial support to residents across 17 ZIP codes. Whether you are applying for the first time or managing existing benefits, this office is your primary point of contact for administrative needs.
You can visit the Madisonville office to file an initial SSDI application, submit medical documentation, verify your identity, or update your direct deposit information. While you can handle many tasks online, an in-person visit is often necessary for specific document verification. Please note that this office does not make final disability determinations, which are handled by the state DDS, nor does it conduct hearings. You should schedule an appointment in advance to minimize your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $25,955k in Social Security benefits each month.
Before you visit
To prepare for your appointment, bring a valid government-issued photo ID and a detailed 15-year work history including dates and employer contact information. You should also provide a comprehensive list of all treating physicians with their current addresses, recent medical records, and a current list of all medications. If you have received any prior denial notices, bring those documents as well. Expect your interview with a claims representative to last between 45 and 90 minutes.
Avoid common pitfalls such as submitting an incomplete work history or failing to provide the most recent medical records from your specialists. Many applicants also forget to disclose mental health conditions, which are just as relevant as physical impairments for your claim. Always read every form thoroughly before signing, as errors can lead to significant processing delays. Ensuring your documentation is complete and accurate from the start is the best way to prevent unnecessary setbacks.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
Applying for disability benefits is a complex legal process where the evidence you submit today dictates the success of your appeal tomorrow. Most people who apply without professional guidance find themselves facing a denial that could have been avoided with proper preparation. A qualified attorney can help you organize your medical evidence and ensure your application meets all regulatory standards. You can request a free case review to understand how to strengthen your claim before you submit it.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Madisonville. The Madisonville field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Madisonville office, scheduling an appointment in advance is strongly recommended to ensure a representative is available to assist you. Walk-in wait times can be unpredictable, so calling ahead or using the online scheduling tool is the most efficient way to manage your visit.
Yes, you can initiate your SSDI application online through the official Social Security website. However, you may still need to visit the Madisonville office to provide original documents for identity verification or to drop off specific medical records that cannot be submitted electronically.
You should bring your government-issued photo ID, a 15-year work history, a list of all treating doctors with their contact information, and your most recent medical records. Having your medication list and any previous correspondence from the Social Security Administration will also help the representative process your request more effectively.
An initial application interview at the Madisonville office typically lasts between 45 and 90 minutes. The exact duration depends on the complexity of your medical history and the amount of documentation you need to review with the claims representative.



