Address, phone & hours
Downtown New Orleans Social Security Office
400 Poydras Street, Suite 500
New Orleans, LA
70130
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Downtown New Orleans office served 64,950 beneficiaries across 41 ZIP codes. Of those, 9,425 receive SSDI, representing 14.5% of the total caseload. You can visit this office during weekday hours to manage your application or submit required documentation. An attorney can help you ensure your medical evidence is properly documented for the state agency. This office ranks 4th of 21 Louisiana field offices by SSDI recipients.
Your local SSA service center
The Downtown New Orleans office supports a high concentration of disabled workers, with an SSDI share of 14.5% that exceeds the national median of 11.3%. This office manages a substantial caseload, with ZIP 70122 alone accounting for 940 SSDI recipients. As of December 2024, the office oversees $103 million in monthly benefit payments across its 41-ZIP catchment area. The high volume of disability claims makes this a central location for SSDI processing in Louisiana.
You can visit Downtown New Orleans to file an initial SSDI application, drop off medical evidence, or verify your identity. This office also assists with Medicare enrollment and direct deposit setup. This location does not make final disability decisions, which are handled by the state DDS, nor does it conduct hearings. Scheduling an appointment is recommended to ensure a representative is available to assist with your specific claim.
Who this office serves
Beneficiaries in this service area receive an estimated $102,590k in Social Security benefits each month.
Before you visit
When visiting Downtown New Orleans, bring a government-issued photo ID and a detailed 15-year work history. You should also provide a comprehensive list of your treating physicians with their contact information and addresses. Bring copies of your most recent medical records, any medications you are currently taking, and documentation regarding any previous claim denials.
Avoid delays by ensuring your work history is complete and accurate for the past 15 years. Many people fail to provide recent medical records or neglect to mention conditions that impact your ability to work. Read every form thoroughly before signing to prevent errors that could stall your application. Providing incomplete information often leads to unnecessary requests for evidence and extends the time it takes to receive a decision.
Should you bring an attorney?
Most people who apply for SSDI without legal guidance face significant hurdles if their initial application is denied. An attorney can help you organize your medical evidence and ensure your application meets the specific criteria required for approval. Because the evidence gathered at this early stage forms the foundation of your case, having professional representation can be a major advantage. A free case review can help you understand your options before you head to the office.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at a regional hearing office. SSA assigns that office based on where you live. The hearing offices below are the closest to Downtown New Orleans by distance, which is not always the office SSA assigns. The Downtown New Orleans field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit Downtown New Orleans for some services without an appointment, scheduling one is recommended to ensure a claims representative is available. You can contact this office using the phone button below to confirm if your specific needs require a scheduled time.
Yes, you can initiate your SSDI application online through the official Social Security website. However, you may still need to visit Downtown New Orleans to submit specific physical documents or verify your identity in person.
If you miss your appointment at Downtown New Orleans, contact the office as soon as possible using the phone button below to reschedule. Missing an appointment can delay your application, so it is important to communicate with the staff promptly.
You should bring a valid photo ID, your 15-year work history, a list of your doctors and their addresses, and your recent medical records. Having these documents ready when you arrive at Downtown New Orleans helps the staff process your request more efficiently.





