Address, phone & hours
Towson Social Security Office
1220 E Joppa Rd, Building B, Suite 320
Towson, MD
21286
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Towson office served 83,325 beneficiaries across 34 ZIP codes. Of those, 6,295 receive SSDI, representing 8% of the office's total caseload. You can visit this office Monday through Friday from 9:00 AM to 4:00 PM to manage your application. An attorney can help you organize your evidence to avoid common filing errors. Towson ranks 3rd of 23 Maryland field offices by SSDI recipients.
Your local SSA service center
The Towson office serves as your local Social Security service center for disability claims. As of December 2024, 6,295 individuals receive SSDI benefits here, with ZIP 21234 alone accounting for 1,355 of those recipients. While the office manages a total of $180 million in monthly benefits, its SSDI share of 8% is lower than the national median of 11%. This office remains a primary point of contact for your initial disability application.
You can visit Towson to file your initial SSDI application, drop off required medical documentation, or verify your identity in person. While you can often handle routine updates online, an in-person visit is necessary for specific ID verification or complex benefit issues. Please note that this office does not decide the outcome of your claim, as that process is handled by the state DDS. Additionally, any future hearings will be conducted at a separate Office of Hearings Operations location.
Who this office serves
Beneficiaries in this service area receive an estimated $180,418k in Social Security benefits each month.
Before you visit
Arrive at your appointment with a valid government-issued photo ID and a detailed 15-year work history. Bring a comprehensive list of all treating physicians, including their names, addresses, and dates of treatment. You should also provide recent medical records, a list of current medications, and copies of any prior denial letters if you are reapplying. Expect your interview with a claims representative to last between 45 and 90 minutes.
Avoid common delays by ensuring your work history is complete and accurate for the past 15 years. Many people fail to include recent medical records or forget to list all their treating providers, which forces the SSA to request additional information. Do not sign any forms without reading them thoroughly, and ensure you disclose all conditions that impact your ability to work.
Should you bring an attorney?
The application stage is the foundation of your entire disability case. Most people who apply without legal guidance often find themselves needing to appeal a denial later. An attorney can help you understand your options and ensure your evidence is properly presented from the very first day.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Towson field office to the hearing office below, per SSA's published service areas. The Towson field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Towson office for certain services, scheduling an appointment is highly recommended to reduce your wait time. You can contact this office using the phone button below to confirm if your specific needs require a scheduled meeting.
Yes, you can start your SSDI application online through the official SSA website. However, you may still need to visit the Towson office to submit original documents or verify your identity as part of the process.
If you miss your appointment at Towson, you should contact the office immediately using the phone button below to reschedule. Missing an appointment can delay your application, so it is important to communicate with the staff as soon as possible.
You should bring your photo ID, a 15-year work history, a list of all your doctors with their contact information, and any recent medical records. Having these documents ready helps the staff at Towson process your application more efficiently.
You are not required to have a lawyer for your initial appointment at Towson. However, you may choose to consult with an attorney early to ensure your application is complete and to avoid mistakes that could lead to a denial.





