Address, phone & hours
Lowell Social Security Office
151 Warren Street, Ste 300
Lowell, MA
01852
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Lowell office served 69,505 SSA beneficiaries across 25 ZIP codes. Of those, 8,275 receive SSDI, representing 12% of the office's total caseload. When visiting the office at 151 Warren Street, ensure you have all medical documentation ready to support your initial application. An attorney can help you build a stronger record and avoid common filing errors. Lowell ranks 4th of 30 Massachusetts field offices by SSDI recipients.
Your local SSA service center
The Lowell office manages a total of $137 million in monthly benefits for the community. As of December 2024, there are 8,275 SSDI recipients in this catchment area, which accounts for 12% of the total beneficiary population. ZIP 01852 alone contains 1,205 of these SSDI recipients. This SSDI share is typical for a field office, sitting higher than 58% of field offices nationally.
You can use this office to file your initial SSDI application, drop off required medical records, verify your identity, or update your direct deposit information. While you can often walk in for basic services, scheduling an appointment is recommended to ensure a representative is available to assist with your disability claim. This office does not make final medical decisions on your claim, as those are handled by the state DDS. Additionally, any future disability hearings are conducted at a separate location.
Who this office serves
Beneficiaries in this service area receive an estimated $136,820k in Social Security benefits each month.
Before you visit
To prepare for your visit to Lowell, bring a valid government-issued photo ID and a comprehensive 15-year work history. You should also provide a complete list of your treating physicians, including their contact information and addresses, along with any recent medical records or test results. If you have received any prior denial notices from the Social Security Administration, bring those documents as well. Expect your interview with a claims representative to last between 45 and 90 minutes.
You may delay your benefits by failing to provide a complete 15-year work history or omitting recent medical records from your treating specialists. Another frequent error is neglecting to mention mental health conditions that contribute to your inability to work. Finally, avoid signing any forms without reading them thoroughly, as inaccuracies can lead to processing delays. An attorney can help you review your application to ensure all evidence is presented correctly.
Should you bring an attorney?
Applying for SSDI is a complex process where the evidence you provide at the initial stage forms the foundation for your entire case. Most people who apply without legal guidance face a denial, which makes the subsequent appeal process much more difficult. A qualified attorney can help you organize your medical evidence and ensure your application is complete before you submit it at the Lowell office. You can request a free case review to understand how your specific situation aligns with SSA requirements.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Lowell field office to the hearing office below, per SSA's published service areas. The Lowell field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Lowell office for certain services, scheduling an appointment is strongly recommended to ensure a representative is available to discuss your SSDI application. Walk-in service may be available, but wait times can vary significantly.
Yes, you can start your SSDI application online through the official Social Security website. However, you may still need to visit the Lowell office to verify your identity, submit original documents, or clarify specific details regarding your work history.
If you miss your appointment at the Lowell office, contact them using the phone button below as soon as possible to reschedule. Missing an appointment can delay the processing of your application, so it is important to communicate any scheduling conflicts immediately.
You should bring a valid photo ID, your 15-year work history, a list of all your doctors with their contact information, and any recent medical records or test results. Having these documents organized before you arrive at the Lowell office can help the claims representative process your application more efficiently.





