Address, phone & hours
Your local SSA service center
As of December 2024, the Cherry Hill office manages 13,610 SSDI recipients. The ZIP code 08021 alone accounts for 1,475 of these recipients. With an SSDI share of 12.9%, this office is higher than 68% of field offices nationally. Across its 37 ZIP codes, the office facilitates the distribution of $206 million in monthly benefits to your community.
You can visit this office to file an initial SSDI application, drop off required medical documentation, verify your identity, or update your direct deposit information. While you can often walk in for basic services, schedule an appointment to ensure a representative is available to assist with your specific claim. This office does not make final disability determinations, which are handled by the state, nor does it conduct hearings, which occur at a separate location.
Who this office serves
Beneficiaries in this service area receive an estimated $206,085k in Social Security benefits each month.
Before you visit
Bring a government-issued photo ID and a detailed work history covering the last 15 years to your appointment. Provide a comprehensive list of all treating physicians, including their contact information and addresses, along with any recent medical records or test results. If you have received prior denial notices, bring those documents as well. Expect your appointment to last between 45 and 90 minutes as a claims representative reviews your file.
Avoid delays by ensuring your work history is complete and accurate, as gaps or errors can stall your review process. Do not omit recent medical records or fail to disclose conditions that contribute to your inability to work. Signing forms without reading them thoroughly can lead to misunderstandings that complicate your claim. Always double-check that you have all required documentation before arriving at the office.
Should you bring an attorney?
Applying for SSDI is a complex process where the evidence you provide at the start defines the strength of your case. Many people apply without guidance and face denials that could have been avoided with proper preparation. An attorney can help you organize your medical evidence and understand your options before you submit your application.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Cherry Hill field office to the hearing office below, per SSA's published service areas. The Cherry Hill field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can walk in for basic services, you should schedule an appointment to ensure a representative is available to assist with your specific SSDI application.
Yes, you can start your application online, but you may still need to visit the Cherry Hill office to submit specific documents or verify your identity in person.
Bring a government-issued photo ID, a 15-year work history, a list of your doctors with their addresses, and any recent medical records or denial letters.
An appointment at this office typically lasts between 45 and 90 minutes, depending on the complexity of your case and the documents you need to process.
