Address, phone & hours
Jamestown Social Security Office
321 Hazeltine Ave
Jamestown, NY
14701
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Jamestown office serves 31,750 Social Security beneficiaries across 37 ZIP codes. Of these, 4,090 individuals receive SSDI, representing 13% of the total local caseload. Monthly benefit payouts in this area reach $54 million, supporting a population where 78% are age 65 or older. Preparing your medical evidence before your visit is essential, as an attorney can help you ensure your initial application is complete to avoid common pitfalls.
Your local SSA service center
As your local Social Security service center, the Jamestown office manages a significant portion of the region's financial support, distributing $54 million in monthly benefits to the community. While the majority of the 31,750 beneficiaries served are retirees, the 4,090 disabled-worker recipients rely on this office for critical access to SSDI services. The office covers 37 ZIP codes, ensuring that you and your neighbors across the region can access necessary government support.
You can visit this office to file initial SSDI applications, drop off medical evidence, verify your identity, or update your direct deposit information. Please note that this office does not make final disability determinations, which are handled by the state DDS, nor does it conduct hearings, which occur at a separate location. While walk-ins are accepted, scheduling an appointment is recommended to reduce your wait time. Always check the current office hours before planning your trip, as an attorney can help you prepare your documentation to ensure your visit is productive.
Who this office serves
Beneficiaries in this service area receive an estimated $53,569k in Social Security benefits each month.
Before you visit
To ensure a smooth visit, bring a valid photo ID and a comprehensive work history covering the last 15 years. You should also provide a list of all treating medical providers with their contact information, recent medical records, a current list of medications, and any prior denial letters if applicable. Expect your interview with a claims representative to last between 45 and 90 minutes. Being organized with these documents helps the representative process your request more efficiently.
Many people delay their benefits by submitting incomplete work histories or failing to provide recent, detailed medical records from their primary doctors. Omitting information about mental health conditions is another frequent error that can lead to an incomplete picture of your disability. Avoid signing any forms until you have read them thoroughly and understand what you are authorizing. Working with an attorney can help you avoid these common administrative hurdles.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim, yet many people apply without professional guidance. Evidence gathered during this initial phase defines the record if you are forced to appeal a denial later. A free case review can help you understand your options and ensure your application is as strong as possible from day one.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Jamestown. The Jamestown field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While the Jamestown office accepts walk-ins, scheduling an appointment is recommended to ensure you are seen promptly. You can contact this office using the phone button below to confirm availability or book a time.
Yes, you can start your application online through the official Social Security website. However, you may still need to visit the Jamestown office to provide original documents or verify your identity in person.
If you miss your appointment, you should contact the Jamestown office as soon as possible to reschedule. Missing an appointment can delay the processing of your application, so it is important to communicate any conflicts immediately.
You should bring a government-issued photo ID, your work history for the last 15 years, and all relevant medical records from your doctors. Having these items ready helps the staff at Jamestown process your claim without unnecessary delays.
You are not required to have a lawyer for your first appointment, but many people find it helpful. An attorney can ensure your medical evidence is properly documented, which may improve your chances of a successful outcome.



