Address, phone & hours
Henderson Social Security Office
858 S Beckford Dr
Henderson, NC
27536
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Henderson office served 39,665 beneficiaries across 18 ZIP codes. Of those, 5,500 receive SSDI, which accounts for 13.9% of the office's total caseload. You can visit this office Monday through Friday from 9:00 AM to 4:00 PM to manage your claim. This office ranks 20th of 36 North Carolina field offices by SSDI recipients. An attorney can help you organize your evidence to ensure your application is complete.
Your local SSA service center
The Henderson office is a significant local Social Security service center with a high concentration of disability recipients. As of December 2024, 5,500 individuals here rely on SSDI, a share higher than 76% of field offices nationally. The 27565 ZIP code alone contains 915 of these SSDI recipients. Across its 18-ZIP service area, the office manages $68 million in monthly benefits, providing essential support to the local community.
You can visit the Henderson office to file an initial SSDI application, drop off required medical documentation, verify your identity, or update your direct deposit information. This office does not make the final decision on your disability claim, as that process is handled by the state Disability Determination Services. Additionally, this location does not conduct hearings, which are held at separate hearing offices. It is often best to schedule an appointment in advance to reduce your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $68,010k in Social Security benefits each month.
Before you visit
When you visit, bring a valid government-issued photo ID and a detailed 15-year work history. You should also provide a complete list of your treating physicians with their contact information, recent medical records, and a list of your current medications. If you have received any prior denial letters, bring those as well. A typical interview with a claims representative lasts between 45 and 90 minutes.
Avoid common delays by ensuring your work history is complete and accurate for the past 15 years. Provide recent medical records and mention all conditions that contribute to your inability to work. Never sign forms without reading them thoroughly, as errors can lead to processing delays. Providing comprehensive documentation during your first visit is the most effective way to keep your claim moving.
Should you bring an attorney?
The initial application stage is a critical time to build your case, as the evidence you submit creates the foundation for any necessary appeals. Most people who apply without legal guidance find the process overwhelming and often face denials that could have been avoided. A qualified attorney can help you organize your medical evidence and ensure your application is complete. Request a free case review to understand how to strengthen your claim from the start.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Henderson field office to the hearing office below, per SSA's published service areas. The Henderson field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Henderson office, it is highly recommended that you schedule an appointment in advance to ensure a representative is available to assist you. Walk-ins are accepted, but appointments generally result in shorter wait times for your initial application or document submission.
Yes, you can file your initial SSDI application online through the Social Security website. However, you may still need to visit the Henderson office to verify identity documents or submit complex medical records that cannot be processed digitally.
You should bring your photo ID, a 15-year work history, a list of all your doctors with their addresses, and your most recent medical records. Having these items ready when you arrive at Henderson helps the staff process your application more efficiently.
You are not required to have a lawyer for your first appointment, but having one can significantly improve the quality of your application. An attorney can ensure that your medical evidence is properly presented, which is vital given that Henderson serves a high volume of SSDI recipients.





