Address, phone & hours
Smithfield Social Security Office
633 Venture Dr
Smithfield, NC
27577
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Smithfield office serves 34,985 total beneficiaries across 12 ZIP codes in North Carolina. Of these, 4,875 individuals receive SSDI, representing 14% of the total caseload. This office manages $61 million in monthly benefits for the local community. Because initial applications are often denied, consulting an attorney before your visit can help you organize your evidence effectively. An attorney can help you prepare your application to avoid common pitfalls.
Your local SSA service center
As your local Social Security service center, Smithfield manages a caseload where 14% of beneficiaries are disabled workers. The office supports 34,985 total beneficiaries, with a heavy concentration of retirees and seniors aged 65 and older. Every month, this location facilitates the distribution of $61 million in benefits to the surrounding community. With 12 ZIP codes under its jurisdiction, the office handles 1.5% of the total beneficiary population in North Carolina.
At the Smithfield office, you can file your initial SSDI application, drop off essential medical records, and verify your identity in person. Please note that this office does not make final disability decisions, as those are handled by the state DDS. Furthermore, this is not a hearing location, as those proceedings are managed by the Office of Hearings Operations at a separate facility. An attorney can help you navigate these jurisdictional boundaries to ensure your claim reaches the right office.
Who this office serves
Beneficiaries in this service area receive an estimated $60,672k in Social Security benefits each month.
Before you visit
When you arrive at the Smithfield office, bring a valid government-issued photo ID and a comprehensive work history. You should also provide a list of all treating physicians with their contact information, recent medical records, and a current list of medications. If you have received any prior denial notices, bring those documents as well. An attorney can help you organize these materials to ensure your visit is productive.
You may delay your benefits by submitting incomplete work histories or failing to provide the most recent medical records from your primary care providers. Another frequent error is omitting mental health conditions or failing to disclose all relevant medications, which can lead to an incomplete picture of your disability. Avoid signing any forms until you have read them thoroughly and understand exactly what information you are providing to the agency. An attorney can help you review your forms to prevent these errors.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire claim, yet many people navigate it alone and only seek help after a denial. An attorney can help you ensure your evidence is properly organized and that your medical records clearly reflect your limitations. A free case review can provide clarity on your options before you submit your initial paperwork.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Smithfield. The Smithfield field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Smithfield office, scheduling an appointment is recommended to ensure you receive timely assistance. Appointments help you avoid long wait times and ensure that a representative is prepared to handle your specific application needs.
Yes, you can initiate your application online, which is often the fastest way to begin the process. However, you may still need to visit the Smithfield office to drop off specific documents or verify your identity in person.
You should bring a valid government-issued photo ID, a detailed work history, and all recent medical records from your treating providers. Having a complete list of your medications and any prior correspondence from the Social Security Administration will also help the process.
The duration of your appointment depends on the complexity of your application and the amount of documentation you need to submit or verify.



