Address, phone & hours
Washington Social Security Office
1633 John Small Ave
Washington, NC
27889
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Washington office serves 21,020 total beneficiaries across 17 ZIP codes. Of these, 2,535 individuals receive SSDI, representing 12% of the local caseload. Monthly benefits paid out in this area total $35 million. When visiting, prioritize bringing complete medical records to ensure your application is accurate from the start. An attorney can help you avoid common filing errors that often lead to initial denials.
Your local SSA service center
The Washington office serves as the primary Social Security service center for 21,020 beneficiaries in the region. With 12% of the local population receiving disability benefits, the office manages a significant volume of claims alongside its retired-worker and survivor caseloads. Residents across 17 ZIP codes rely on this location for essential services, with a total of $35 million in benefits distributed to the community each month.
You can visit this office to file an initial SSDI application, drop off medical evidence, verify your identity, or update your direct deposit information. While this office handles the intake of your paperwork, it does not make the final decision on your claim, which is handled by the state DDS. Additionally, any future hearings regarding your case will take place at a separate location. It is recommended that you schedule an appointment to minimize wait times, though some services remain available for walk-ins.
Who this office serves
Beneficiaries in this service area receive an estimated $34,882k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a comprehensive list of all treating physicians, their contact information, and copies of your most recent medical records. Be prepared for an interview with a claims representative that typically lasts between 45 and 90 minutes. Having your current medication list and any prior denial letters ready will help the representative process your file more efficiently.
Many claims are delayed because you fail to provide a complete 15-year work history or omit recent medical records from your primary doctors. Another common error is neglecting to mention mental health conditions that may impact your ability to work. Always review your forms carefully before signing them, as errors in your initial application can be difficult to correct later in the process.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The evidence you submit during your initial appointment at the Washington office forms the foundation of your entire claim record. Most people who apply without professional guidance face denials that could have been avoided with proper documentation. An attorney can help you understand your options before you submit your application to the Social Security Administration.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Washington. The Washington field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While the Washington office accepts walk-ins, scheduling an appointment is strongly recommended to ensure you are seen in a timely manner. You can contact this office using the phone button below to confirm availability for your specific needs.
Yes, you can file your initial SSDI application online through the official Social Security website. However, visiting the Washington office in person is often necessary for verifying identity documents or submitting complex medical records that require direct handling.
You should bring a government-issued photo ID, your 15-year work history, a list of all your treating physicians with their addresses, and your most recent medical records. Providing these documents during your visit to Washington helps the claims representative build a more complete file for your application.
An appointment at the Washington office typically lasts between 45 and 90 minutes. The exact duration depends on the complexity of your application and the amount of documentation you need to submit.



