SSA Field Office

Laredo, TXSocial Security Office

Laredo serves 17 ZIP codes — file an SSDI application, submit medical records, or update your benefit details here.

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Address, phone & hours

Your local SSA service center

As your local Social Security service center, the Laredo office manages a caseload where 76% of beneficiaries are age 65 or older. While the majority of the 43,085 total beneficiaries are retirees, the office remains a vital resource for the 3,850 disabled workers in the region. Every month, this office facilitates the distribution of $53 million in benefits to the community. Because this catchment area skews toward retirement, staff are experienced in processing diverse benefit types across 17 ZIP codes.

You can visit the Laredo office to file initial SSDI applications, drop off medical records, verify your identity, or update your direct deposit information. While this office handles these administrative tasks, please note that they do not make final disability determinations, which are handled by the state, nor do they conduct hearings. It is recommended that you schedule an appointment to minimize wait times. If your claim reaches the hearing stage, that process will be managed at a separate location.

Who this office serves

43,085
Total beneficiaries
3,850
Disabled workers
28,290
Retired workers
17
ZIPs served

Beneficiaries in this service area receive an estimated $52,676k in Social Security benefits each month.

Before you visit

To prepare for your appointment, bring a valid government-issued photo ID and a detailed work history. You should also provide a comprehensive list of your treating providers with their contact information, recent medical records, and a current list of all medications. If you have received any prior denial notices, bring those documents as well. Expect your interview with a claims representative to last between 45 and 90 minutes.

Common mistakes that delay your claim include submitting an incomplete work history or failing to provide recent medical records from all treating physicians. Many applicants also forget to mention mental health conditions that impact your ability to work, which are just as important as physical impairments. Additionally, signing forms without reading them can lead to errors that require time-consuming corrections later. Always review your application thoroughly before submission.

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Should you bring an attorney?

The application stage is the foundation of your entire disability claim, and the evidence you provide now will define your appeal record if you are initially denied. Most people who apply without professional guidance find the process overwhelming and often miss critical requirements. An attorney can help you understand your options and ensure your application is as strong as possible from day one.

Approval rates change with a lawyer

WITHOUT A LAWYER
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

If your SSDI claim moves to a hearing

About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Laredo. The Laredo field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.

Frequently asked questions