Address, phone & hours
Your local SSA service center
The Mount Pleasant/racine office supports 5,985 SSDI recipients as of December 2024, which accounts for 12.2% of its total beneficiary population. This SSDI share is higher than 61% of field offices nationally. ZIP 53403 alone serves 1,015 SSDI recipients, while the office manages a total monthly payout of $95 million to the local community.
You can visit Mount Pleasant/racine to file an initial SSDI application, drop off medical evidence, verify your identity, or update your direct deposit information. This office does not make the final decision on your claim, which is handled by the state DDS. Hearings are held at a separate location, not at this field office. You should schedule an appointment to minimize your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $94,813k in Social Security benefits each month.
Before you visit
When you arrive at Mount Pleasant/racine, bring a valid government-issued photo ID and a detailed 15-year work history. You should also provide a comprehensive list of all treating physicians, including their contact information and addresses, along with any recent medical records or test results. If you have received a prior denial notice, bring that paperwork to your appointment.
You may delay your benefits by failing to provide a complete 15-year work history or omitting recent medical records from your primary care providers. Another frequent error is neglecting to mention mental health conditions, which are just as relevant to your claim as physical injuries. Always review your application thoroughly before signing, as errors in your personal or medical data can lead to unnecessary processing delays.
Should you bring an attorney?
The initial application stage is a critical time to establish the strength of your medical record. Most people who apply without legal guidance face significant hurdles if their initial application is denied. An attorney can help you organize your evidence and ensure your application accurately reflects the severity of your condition, potentially avoiding common pitfalls that lead to denials.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Mount Pleasant/racine field office to the hearing office below, per SSA's published service areas. The Mount Pleasant/racine field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit Mount Pleasant/racine for certain services, scheduling an appointment is recommended to ensure you are seen promptly. You can contact this office using the phone button below to confirm if your specific needs require a scheduled time.
Yes, you can initiate your SSDI application online through the official SSA website. However, you may still need to visit Mount Pleasant/racine for identity verification or to submit physical medical records that cannot be uploaded digitally.
If you miss your appointment at Mount Pleasant/racine, you should contact the office immediately using the phone button below to reschedule. Missing an appointment can delay your application processing, so you should notify them as soon as possible.
You should bring your photo ID, a 15-year work history, a list of all your doctors with their addresses, and any recent medical records. Having these documents ready when you visit Mount Pleasant/racine helps the representative process your claim more efficiently.
