Address, phone & hours
Pago Pago Am Samoa Social Security Office
1 Utulei Road, Centennial Building 3rd Flr Suite 302
Pago Pago, AS
96799
Mon–Fri · 8:30 AM-3:30 PM
View on SSA.govThe Pago Pago Am Samoa office serves 6,150 total Social Security beneficiaries across 1 ZIP code. Of these, 1,240 receive SSDI, representing 20% of the local caseload. Monthly benefit payouts for the area total $5.8 million, or $70 million annually. Preparing your documentation before your visit is essential to avoid processing delays. An attorney can help you ensure your evidence is properly organized for the state disability determination service.
Your local SSA service center
The Pago Pago Am Samoa office serves 6,150 beneficiaries. With 1,240 disabled-worker recipients, the office handles an SSDI share of 20%. Beyond disability services, the office supports 2,790 retired workers and 615 survivor beneficiaries. These local operations facilitate a total monthly distribution of $5.8 million to the community.
You can visit this office to file your initial SSDI application, drop off required medical documentation, or verify your identity in person. While this location handles administrative tasks like Medicare enrollment and direct deposit setup, it does not make final disability decisions. Those determinations are handled by the state Disability Determination Services, and any future hearings are conducted by the Office of Hearings Operations. You should schedule an appointment to minimize your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $5,792k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed work history to your appointment. You should also provide a comprehensive list of all treating physicians, including their contact information and addresses. Include any recent medical records, a list of your current medications, and copies of any prior denial letters if you have previously applied.
Avoid pitfalls such as submitting an incomplete work history or failing to include recent medical records from all your treating providers. You should also remember to mention mental health conditions, which are just as relevant as physical impairments. Never sign any Social Security forms without reading them thoroughly to ensure the information provided is accurate and complete.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
Applying for benefits is a complex legal process where the evidence you submit today forms the foundation of your entire case. If you apply without professional guidance, you may face significant hurdles if your initial application is denied. An attorney can help you understand your options and ensure your application is as strong as possible from the start.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
Frequently asked questions
While you may be able to walk in for certain services, scheduling an appointment at Pago Pago Am Samoa is highly recommended to ensure a representative is available to assist you. Appointments help reduce your wait time and ensure you have dedicated time to discuss your application.
Yes, you can initiate your application online through the official Social Security website. However, you may still need to visit the Pago Pago Am Samoa office to submit specific physical documents or verify your identity.
If you miss your appointment at Pago Pago Am Samoa, you should contact the office as soon as possible to reschedule. Missing an appointment can delay the processing of your application, so it is important to maintain communication with your claims representative.
You should bring your photo ID, a work history, a list of all treating doctors with their addresses, and your most recent medical records. Having these documents ready when you visit Pago Pago Am Samoa helps the staff process your claim more efficiently.



