Address, phone & hours
Norwalk Social Security Office
12440 E Imperial Hwy, Ste 170
Norwalk, CA
90650
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Norwalk office serves 42,155 Social Security beneficiaries across 9 ZIP codes. Of this total, 2,825 individuals receive SSDI benefits, representing 7% of the local caseload. The office manages a monthly payout of $69 million to the community. An attorney can help you organize your medical evidence before you submit your initial application.
Your local SSA service center
Your local Social Security service center in Norwalk supports a community where 85% of beneficiaries are age 65 or older. While the majority of the 42,155 people served here receive retirement benefits, the office remains a vital point of contact for the 2,825 local residents managing disability claims. With $69 million in monthly benefits flowing through this catchment area, the administrative workload is substantial. This office serves 9 ZIP codes, including high-density areas like 90650 and 90703, where thousands of residents rely on these services.
You can visit the Norwalk office to file an initial SSDI application, drop off required medical records, verify your identity, or update your direct deposit information. Please note that this office does not make the final decision on your disability claim, as that process is handled by the state DDS. Additionally, any necessary hearings are conducted at a separate location. Contact this office using the phone button below to confirm if you need an appointment or can be seen as a walk-in.
Who this office serves
Beneficiaries in this service area receive an estimated $68,627k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a comprehensive list of all treating physicians with their contact information, recent medical records, and a current list of all medications you are taking. If you have received any prior denial notices, bring those documents as well. Expect your interview with a claims representative to last between 45 and 90 minutes.
Avoid delays by ensuring your work history is complete and accurate for the past 15 years. Many people fail to include recent medical records or neglect to mention secondary mental health conditions that impact your ability to work. Never sign any Social Security forms without reading them thoroughly, as errors lead to processing delays. Providing incomplete information often forces the agency to request additional documentation, which slows down your claim.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The initial application stage is the foundation of your entire disability case. Most people who apply without professional guidance face denials that could have been avoided with better evidence preparation. A qualified attorney can review your file to ensure your medical and vocational evidence is strong from day one. Consider a free case review to understand how to protect your interests before you visit the office.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Norwalk. The Norwalk field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While some services may be available to walk-ins, scheduling an appointment is the best way to ensure you are seen promptly. Contact this office using the phone button below to confirm current local policy before traveling.
Yes, you can complete much of the initial application process through the official Social Security website. However, visiting Norwalk is often necessary for in-person ID verification or submitting original physical documents.
Missing an appointment can cause significant delays in your application processing. If you cannot make your scheduled time, contact the office immediately to reschedule and avoid a potential dismissal of your current request.
You should bring your Social Security number, proof of age, a 15-year work history, and all recent medical records from your treating physicians. Having these documents ready helps the claims representative process your file more efficiently.
You are not required to have a lawyer for your initial appointment, but having one can be highly beneficial. An attorney can help you identify gaps in your medical evidence that might otherwise lead to a denial.



