SSA Hearing Office

Norwalk, CASSA Hearing Office

With a 9-month wait for hearings, you have a critical window to ensure your medical evidence is fully updated before your appearance.

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Judges whose most recent office on record is this one

The judges whose most recent office on record is this one show a moderate spread in approval rates, with outcomes ranging from 50% to 78%. Because judges weigh evidence differently, the specific ALJ assigned to your case can influence your outcome. These figures reflect a record of 18,041 decisions since 2016, indicating that your case must be prepared to meet the standards of any judge on the panel.

Approval Rate
78%
Total Decisions
1,863
Approval Rate
72%
Total Decisions
267
Approval Rate
67%
Total Decisions
4,331
Approval Rate
58%
Total Decisions
3,919
Approval Rate
57%
Total Decisions
3,639
Approval Rate
53%
Total Decisions
122
Approval Rate
50%
Total Decisions
3,900
Rank Judge Approval Rate Total Decisions
1Cynthia A. Minter 78% 1,863
2Margaret E. Luke 72% 267
3Tom Duann 67% 4,331
4James P. Nguyen 58% 3,919
5Paul Coulter 57% 3,639
6Dean Yanohira 53% 122
7James Carberry 50% 3,900

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How long you'll wait

At Norwalk, the average wait from hearing request to written decision is 9 months— versus a national average of 8.2 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
0246810Aug '24Jul '26

Approval rates change with a lawyer

WITHOUT A LAWYER
1×
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

Your hearing is a formal proceeding where an ALJ will review your claim. Since the wait time in Norwalk is 9 months, use this period to gather updated medical records, a detailed medication list with side effects, and a daily-activity log. Evidence must be submitted well before the hearing date, as last-minute additions are restricted. A vocational expert will likely testify regarding your ability to perform work, and you will have the opportunity to question them. You will receive the judge's decision by mail after the hearing concludes.

When a panel's approval rates span nearly 30 points, your file must be strong enough to withstand scrutiny regardless of which judge is assigned. Even at offices like Norwalk where the approval rate is high, cases often fail due to missing medical documentation or a failure to address the vocational expert's testimony. Focusing on the consistency of your medical evidence remains the most effective way to navigate the hearing process.

Field offices that route cases here

If your hearing is at Norwalk, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. SSA's published service areas route these offices' appeals here. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions