SSA Hearing Office

Norwalk, CASSA Hearing Office

The average wait for a hearing at this office is 8 months, matching the national average.

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Who decides cases at this office

The panel at this office is consistent, with allowance rates for the 5 active judges clustering between 57% and 74%. Because the judges here operate within a narrow 17-point band, you can expect a predictable standard of review regardless of which judge is assigned to your case. While random assignment applies, the tight panel shape means your case quality remains the primary driver of your outcome.

Approval Rate
78%
Total Decisions
13,880
Approval Rate
72%
Total Decisions
2,464
Approval Rate
67%
Total Decisions
31,018
Approval Rate
58%
Total Decisions
24,957
Approval Rate
57%
Total Decisions
27,111
Approval Rate
53%
Total Decisions
1,364
Approval Rate
50%
Total Decisions
27,883
Rank Judge Approval Rate Total Decisions
1Cynthia A. Minter 78% 13,880
2Margaret E. Luke 72% 2,464
3Tom Duann 67% 31,018
4James P. Nguyen 58% 24,957
5Paul Coulter 57% 27,111
6Dean Yanohira 53% 1,364
7James Carberry 50% 27,883

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How long you'll wait

At Norwalk, the average wait from hearing request to written decision is 8 months— versus a national average of 8 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
024681012Jun '24Sep '25

Your odds change dramatically with a lawyer

SSDI hearing approval rates — represented vs. on your own

WITHOUT A LAWYER
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants
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Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

With an 8-month wait, you have a window to strengthen your file before you sit before an ALJ. Your hearing will involve a vocational expert who will testify about your ability to perform work in the national economy. You must submit all updated medical records, medication lists, and daily-activity logs well before the deadline, as last-minute evidence is often restricted. Bring your identification and be prepared to answer questions about your physical or mental limitations. Because the judges at this office are consistent, your success relies on a clear, evidence-based narrative that directly addresses the vocational expert's testimony. A final decision typically arrives by mail after the hearing concludes.

Even at an office with a 66% allowance rate, cases often fail because the claimant cannot effectively counter the vocational expert's testimony. When you have months to prepare, you can build a record that anticipates these specific questions before you enter the hearing room. Preparing your evidence early is the most effective way to address the vocational requirements of your claim.

Field offices that route cases here

If your hearing is at Norwalk, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions