Address, phone & hours
Conway Social Security Office
2475 Christina Ln
Conway, AR
72034
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Conway office serves 23,815 total beneficiaries across 11 ZIP codes in Arkansas. Of those, 3,760 individuals receive SSDI, representing 16% of the total local caseload. When visiting, prioritize bringing your complete medical history and work records to ensure your application is processed efficiently. An attorney can help you ensure your evidence is properly documented for future review. This office handles $41 million in monthly benefits for the local community.
Your local SSA service center
Your local Social Security service center in Conway manages a diverse group of 23,815 beneficiaries, with 16% of the caseload consisting of disabled workers. This office is responsible for distributing $41 million in monthly benefits to the area, covering 3% of the total Arkansas beneficiary population. This mix reflects a typical SSDI share for the region, requiring precise documentation for every new application.
At the Conway office, you can file your initial SSDI application, drop off required medical records, and verify your identity in person. Please note that this office does not make final disability decisions, as those are handled by the state DDS. Additionally, this location does not conduct hearings, which are managed by a separate office. We recommend scheduling an appointment to minimize your wait time, though some services may be available for walk-ins.
Who this office serves
Beneficiaries in this service area receive an estimated $40,835k in Social Security benefits each month.
Before you visit
To prepare for your appointment, bring a valid government-issued photo ID and a detailed 15-year work history. You should also provide a comprehensive list of all treating physicians, including their contact information and addresses. Bring any recent medical records, test results, and a list of your current medications to support your claim. Expect your interview with a claims representative to last between 45 and 90 minutes.
Avoid common delays by ensuring your work history is complete and accurate for the past 15 years. Many applicants fail to include recent medical records or neglect to mention secondary conditions that impact your ability to work. Always read every form thoroughly before signing, as errors in your initial application can lead to unnecessary denials. Providing incomplete information forces the Social Security Administration to request additional documentation, which slows down your case.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
Applying for SSDI is a complex process where the evidence you provide at the intake stage defines your future appeal record. Most people who apply without professional guidance face denials that could have been avoided with proper documentation. An attorney can help you understand your options before you submit your application at the Conway office.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Conway. The Conway field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While the Conway office accepts walk-ins, scheduling an appointment is strongly recommended to ensure you are seen promptly. You can use the phone button below to confirm availability or book a time for your initial application.
Yes, you can start your application online, but you may still need to visit the Conway office to provide original documents or verify your identity. If you prefer to handle the entire process in person, you can complete your application during your scheduled appointment.
You should bring your photo ID, a 15-year work history, contact information for all your doctors, and any recent medical records. Having these documents ready helps the staff at Conway process your request more efficiently.
An appointment at the Conway office typically lasts between 45 and 90 minutes. This time is used to review your application, verify your identity, and ensure all necessary documentation is in order.



