Address, phone & hours
Your local SSA service center
As your local Social Security service center, Glens Falls manages the needs of 50,975 total beneficiaries. The office supports a group where 6,660 disabled-worker beneficiaries make up 13% of the total, while 74% of the population consists of retired workers. With 58 ZIP codes under its jurisdiction, the office facilitates $91 million in monthly payments to the community. This volume of activity underscores the importance of having your documentation ready before you arrive.
You can visit Glens Falls to file initial SSDI applications, drop off medical evidence, verify your identity, or update your direct deposit information. Please note that this office does not make final disability decisions, as those are handled by the state DDS. Additionally, any necessary hearings are conducted by a separate office of hearings operations. While walk-ins are accepted, scheduling an appointment is recommended to reduce your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $90,823k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed work history to your appointment. You should also provide a complete list of your treating providers with their current addresses, recent medical records, and a list of your current medications. If you have received any prior denial notices, bring those documents as well.
Avoid submitting an incomplete work history, as this is a frequent cause of processing delays. Many applicants also fail to include recent medical records or neglect to mention secondary conditions that impact your ability to work. Always read every form thoroughly before signing to ensure the information is accurate. An attorney can help you avoid these errors.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
Many applicants mistakenly believe you only need legal help after a denial. However, the evidence gathered during your initial visit to Glens Falls sets the foundation for your entire claim. An attorney can help you identify gaps in your medical record and ensure your application is as strong as possible. Request a free case review to understand how to protect your rights from the start.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Glens Falls. The Glens Falls field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While Glens Falls accepts walk-ins, scheduling an appointment is highly recommended to ensure you are seen promptly. You can contact this office to confirm availability or book a time.
Yes, you can start your SSDI application online through the official Social Security website. However, you may still need to visit Glens Falls for in-person ID verification or to submit specific physical documents.
If you miss your appointment, you should contact the office immediately to reschedule. Missing an appointment can delay your application, so it is important to communicate with the staff as soon as possible.
You should bring your photo ID, a work history, a list of all your doctors with their contact information, and your most recent medical records. Having these ready helps the claims representative process your file more efficiently.
An initial application interview at Glens Falls typically lasts between 45 and 90 minutes. The duration depends on the complexity of your medical history and the amount of documentation you provide.