Address, phone & hours
Great Falls Social Security Office
2008 23rd St S
Great Falls, MT
59405
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Great Falls office serves 27,935 beneficiaries across 52 ZIP codes. Of these, 2,940 individuals receive SSDI, representing 11% of the local caseload. When you visit, bring your medical documentation and work history to ensure your application is complete. An attorney can help you organize your evidence to ensure your application is properly prepared for the state disability determination services. This office manages $45 million in monthly benefits for the region.
Your local SSA service center
As your local Social Security service center, Great Falls manages a caseload that skews heavily toward retirement, with 76% of beneficiaries being retired workers. While SSDI recipients make up a smaller 11% share of the 27,935 total beneficiaries, the office remains a vital point of contact for your disability application. Serving 52 ZIP codes, this office facilitates the distribution of $45 million in monthly benefits to your community. Understanding this retirement-heavy mix is helpful when you navigate the local application process.
You can visit Great Falls to file an initial SSDI application, drop off medical records, or verify your identity for benefit updates. This office does not make final medical decisions on your disability claim, as those are handled by the state disability determination services. Additionally, this location does not conduct hearings, which are managed by a separate office. You should schedule an appointment to minimize your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $45,188k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a comprehensive list of all treating physicians, including their contact information and addresses. Bring your most recent medical records, a current list of medications, and any prior denial letters if you have applied before. Expect your interview with a claims representative to last between 45 and 90 minutes.
You may delay your claim by failing to provide a complete 15-year work history or missing recent medical records from your primary care providers. Forgetting to mention mental health conditions or secondary physical impairments often results in an incomplete picture of your disability. Avoid signing any forms without reading them thoroughly, as inaccuracies can lead to processing delays. Providing clear and consistent information is the best way to keep your application moving forward.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
Applying for benefits is a complex process where the evidence you submit today defines the strength of your case later. Many people apply without representation and only seek help after receiving a denial letter. An attorney can help you organize your medical evidence and ensure your application is complete before it reaches the state decision-makers. A free case review is a smart way to understand your options before your appointment.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Great Falls. The Great Falls field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit Great Falls for certain services, scheduling an appointment is strongly recommended to ensure you are seen promptly. Walk-in availability can be limited, so contact the office to confirm your needs before you arrive.
Yes, you can file your initial SSDI application online through the official SSA website. If you prefer to file in person, you can visit Great Falls, but an attorney can help you review your online application to ensure all details are accurate before you submit.
If you miss your appointment at Great Falls, contact the office as soon as possible to reschedule. Missing a scheduled meeting can delay the processing of your application, so keeping your appointment is important for maintaining your claim's momentum.
You should bring your government-issued photo ID, a 15-year work history, and a list of all your treating doctors with their addresses. Including recent medical records and a list of your current medications will help the claims representative process your file more efficiently.
You are not required to have a lawyer for your first appointment at Great Falls, but many applicants find that legal guidance makes the process less overwhelming. An attorney can help you understand what evidence is necessary to support your claim, potentially reducing the risk of a future denial.



