Address, phone & hours
Tri-cities Social Security Office
8131 W Klamath Ct, Suite A
Kennewick, WA
99336
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Tri-Cities office serves 53,085 SSA beneficiaries across 17 ZIP codes in Kennewick. Of those, 5,960 individuals receive SSDI, representing 11% of the local caseload. When visiting, ensure you have all medical documentation ready to streamline your interaction with staff. An attorney can help you ensure your initial application is complete and accurate. This office manages $101 million in monthly benefits for the region.
Your local SSA service center
The Tri-Cities office acts as your local Social Security service center for the Kennewick area. While the catchment area skews toward retirement with 80% of beneficiaries aged 65 or older, the office remains a vital resource for the 5,960 disabled workers in the community. Collectively, this office oversees $1.2 billion in annual benefit payments. Whether you are applying for the first time or managing existing benefits, this location serves as the primary point of contact for 4% of all Washington state beneficiaries.
You can visit the Tri-Cities office to file initial SSDI applications, drop off medical evidence, verify your identity, or update your direct deposit information. While you can handle many tasks online, an in-person visit is often necessary for specific document verification. Please note that this office does not make final disability decisions, which are handled by the state DDS, nor does it conduct hearings, which occur at a separate location. Scheduling an appointment in advance is recommended to minimize your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $100,698k in Social Security benefits each month.
Before you visit
To prepare for your appointment, bring a government-issued photo ID and a comprehensive work history covering the last 15 years. You should also provide a list of all treating physicians with their contact information, recent medical records, a current list of medications, and any prior denial letters if applicable. Expect your interview with a claims representative to last between 45 and 90 minutes. Being organized with your paperwork helps the representative process your application more efficiently.
Avoid common pitfalls such as submitting an incomplete work history or failing to include recent records from all your treating providers. Many people also neglect to mention mental health conditions, which are just as relevant as physical impairments for your claim. Always read every form thoroughly before signing, as errors can lead to significant processing delays. If you are unsure about a specific requirement, seek professional guidance before submitting your documents.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The initial application stage is the foundation of your entire disability claim. Most people who apply without legal assistance find themselves facing a denial that could have been avoided with proper evidence preparation. An attorney can help you understand your options and ensure your medical record is fully developed from day one. Consider a free case review to see how representation might strengthen your application.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Tri-cities. The Tri-cities field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Tri-Cities office, scheduling an appointment in advance is strongly recommended to ensure a representative is available to assist you. Walk-ins are accepted, but wait times can vary significantly depending on the volume of visitors.
Yes, you can start your application online through the official Social Security website. However, you may still need to visit the Tri-Cities office to provide original documents or verify your identity in person.
If you miss your appointment, you should contact the office as soon as possible to reschedule. Failing to notify them may delay the processing of your application or the resolution of your benefit issue.
You should bring your photo ID, a 15-year work history, a list of your doctors and their addresses, and all recent medical records. Having these items ready helps the staff at Tri-Cities process your request without unnecessary delays.
An appointment at the Tri-Cities office typically lasts between 45 and 90 minutes. The duration depends on the complexity of your application and the amount of documentation you need to submit.



