Address, phone & hours
Hillside Social Security Office
230 North Mannheim Rd
Hillside, IL
60162
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Hillside office serves 49,965 SSA beneficiaries across 20 ZIP codes in Illinois. Of those, 5,230 receive SSDI, representing 11% of the office's total caseload. Monthly benefits paid out through this location reach $90 million, totaling $1.1 billion annually. Preparing your medical evidence before your visit is essential to avoid delays in your initial application. An attorney can help you ensure your evidence is properly documented for future review.
Your local SSA service center
As your local Social Security service center, Hillside manages a diverse portfolio of benefits for the community. While the office supports 49,965 total beneficiaries, the caseload is primarily retirement-focused, with 76% of recipients being retired workers. Only 11% of the individuals served here are disabled-worker beneficiaries, making this a retirement-heavy catchment area. Despite the lower share of SSDI recipients, the office facilitates $90 million in monthly payments to support local residents.
You can visit Hillside to file your initial SSDI application, drop off required medical documentation, or verify your identity in person. This office also assists with Medicare enrollment and setting up direct deposit for your benefit payments. Please note that this location does not make the final decision on your disability claim, as that process is handled by the state DDS. Additionally, any necessary hearings for your case will be conducted at a separate office location.
Who this office serves
Beneficiaries in this service area receive an estimated $90,074k in Social Security benefits each month.
Before you visit
To ensure your visit is productive, bring a valid government-issued photo ID and a detailed work history covering the last 15 years. You should also provide a comprehensive list of your treating physicians, including their contact information and addresses. Bring copies of your most recent medical records, a current list of all medications, and any prior denial letters if you are reapplying. Plan for your appointment to last between 45 and 90 minutes as a representative reviews your file.
Many applicants face delays because they submit incomplete work histories or fail to provide recent medical records from all treating providers. Forgetting to disclose mental health conditions or other secondary impairments can also weaken your claim. Avoid signing any forms at the office without fully reading and understanding the information provided. Taking the time to organize your paperwork beforehand prevents unnecessary follow-up visits.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim. Most applicants who apply without legal guidance find themselves facing a denial that could have been avoided with better evidence preparation. A qualified attorney can help you navigate the complexities of your initial filing to ensure your case is as strong as possible. You can request a free case review to understand your options before you head to your appointment.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Hillside. The Hillside field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit Hillside for document drop-off, scheduling an appointment is recommended for initial applications to ensure a representative is available to assist you. You can contact this office using the phone button below to confirm current walk-in availability.
Yes, you can start your application online through the official Social Security website. However, you may still need to visit Hillside to provide original documents or verify your identity if requested by a claims representative.
If you miss your appointment at Hillside, you should contact the office immediately using the phone button below to reschedule. Missing an appointment can delay the processing of your application, so it is important to communicate any scheduling conflicts as soon as possible.
You should bring your photo ID, a 15-year work history, contact information for your doctors, and your most recent medical records. Having these items ready helps the staff at Hillside process your request more efficiently.
You are not required to have a lawyer for your first appointment at Hillside, but you may find that professional guidance improves your chances of success. An attorney can help you organize your medical evidence and ensure your application is complete from the start.



