Address, phone & hours
Your local SSA service center
As your local Social Security service center, the Frankfort office supports 72,450 beneficiaries. With 13% of the caseload consisting of disabled workers, the office handles a typical SSDI share for the region. These residents receive a combined $125 million in monthly benefits, which totals $1.5 billion annually. Serving 44 ZIP codes, this office is a vital resource for your retirement, survivor, and disability claims.
You can visit the Frankfort office to file initial SSDI applications, drop off medical evidence, verify your identity, or update your direct deposit information. Please note that this office does not make final disability decisions, as those are handled by the state DDS. Additionally, any necessary hearings are conducted at a separate Office of Hearings Operations location. We recommend scheduling an appointment in advance to ensure a representative is available to assist you.
Who this office serves
Beneficiaries in this service area receive an estimated $124,751k in Social Security benefits each month.
Before you visit
To prepare for your appointment, bring a government-issued photo ID and a complete 15-year work history including dates and job titles. You should also provide a list of all treating physicians with their contact information, copies of recent medical records, and a current list of medications. If you have received any prior denial notices, bring those documents as well. A typical interview with a claims representative usually lasts between 45 and 90 minutes.
You may experience delays by submitting incomplete work histories or failing to include contact information for all recent healthcare providers. Omitting details about mental health conditions or secondary physical impairments can also weaken your claim. Another common error is signing complex forms without fully reading or understanding the implications of the information provided. Ensuring your file is complete before your visit helps the process move more efficiently.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim. Most people who apply without legal guidance find themselves facing a denial that could have been avoided with better evidence preparation. A qualified attorney can help you organize your medical records and ensure your application accurately reflects your limitations. Request a free case review today to see how professional support can strengthen your claim.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Frankfort. The Frankfort field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the Frankfort office, we strongly recommend scheduling an appointment in advance. This helps ensure you are seen promptly and that a representative is prepared to handle your specific needs.
Yes, you can start your application online through the official Social Security website. However, you may still need to visit the Frankfort office to provide original documents or verify your identity for certain parts of the process.
You should bring your photo ID, a 15-year work history, a list of all your doctors with their addresses, recent medical records, and any correspondence you have received from the Social Security Administration. Having these ready helps the staff at Frankfort process your request more effectively.
An appointment at the Frankfort office typically lasts between 45 and 90 minutes. The exact duration depends on the complexity of your application and the specific services you require during your visit.