Address, phone & hours
Your local SSA service center
As of December 2024, your local Social Security service center in Falmouth manages 2,220 disabled-worker beneficiaries. The office covers a broad area, with ZIP 02536 alone accounting for 440 of these SSDI recipients. While the SSDI share of 6% is lower than the national median of 11%, the office remains a vital point of contact for the $77 million in monthly benefits distributed to the region. This location serves 2.7% of all beneficiaries in Massachusetts.
You can visit this office to file initial SSDI applications, drop off medical evidence, verify your identity, and set up direct deposit. While you can often walk in for basic services, scheduling an appointment ensures a representative is available to discuss your specific claim. This office does not make final disability decisions, which are handled by the state, nor does it conduct hearings, which occur at a separate location.
Who this office serves
Beneficiaries in this service area receive an estimated $77,488k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a list of all treating physicians with their contact information, copies of recent medical records, and a current list of your medications. If you have received any prior denial notices, bring those documents as well. Expect your interview with a claims representative to last between 45 and 90 minutes.
You may delay your benefits by failing to provide a complete 15-year work history or omitting recent medical records from your primary care providers. Another frequent error is neglecting to mention mental health conditions that contribute to your inability to work. Always review your application forms thoroughly before signing to ensure all information is accurate and consistent with your medical history.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim. Most people who apply without legal guidance face a denial that requires a lengthy appeals process to correct. An attorney can help you gather the necessary evidence and present your case effectively from the very first appointment.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Falmouth field office to the hearing office below, per SSA's published service areas. The Falmouth field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can walk in for certain services, it is highly recommended that you schedule an appointment at Falmouth to ensure a representative is available to assist you with your SSDI application.
Yes, you can start your application online, but you may still need to visit Falmouth to verify your identity or submit specific physical documents required for your case.
You should bring your photo ID, a 15-year work history, a list of your doctors with their addresses, recent medical records, and any previous denial letters you have received.
An appointment at Falmouth typically lasts between 45 and 90 minutes, depending on the complexity of your application and the documentation you provide.
