Address, phone & hours
Framingham Social Security Office
One Clarks Hill, Suite 101
Framingham, MA
01702
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Framingham office serves 49,390 Social Security beneficiaries across 19 ZIP codes. Of this total, 4,365 individuals receive SSDI, representing 9% of the local caseload. Because this office skews toward retirement benefits, you should schedule your appointment in advance to ensure a claims representative is available. An attorney can help you ensure your initial application is complete and accurate. This office manages $103 million in monthly benefits for the local community.
Your local SSA service center
As your local Social Security service center, the Framingham office manages a caseload of 49,390 total beneficiaries. While the majority of the population served is retired, the office remains a vital point of contact for the 4,365 disabled workers residing in the area. With $103 million in monthly benefits distributed across 19 ZIP codes, the staff handles a high volume of administrative tasks. This catchment area reflects a retirement-heavy demographic, meaning your disability-specific paperwork requires careful attention to detail.
You can visit the Framingham office to file your initial SSDI application, drop off critical medical evidence, or verify your identity for benefit updates. Please note that this office does not make final disability determinations, which are handled by the state, nor does it conduct hearings, which occur at separate locations. While walk-ins are accepted, scheduling an appointment is the most effective way to ensure you receive dedicated time with a representative. Always check your appointment notice to see if you are required to appear in person.
Who this office serves
Beneficiaries in this service area receive an estimated $102,725k in Social Security benefits each month.
Before you visit
To ensure your visit to Framingham is productive, bring a valid government-issued photo ID and a comprehensive work history. You should also provide a complete list of your treating providers with their contact information, recent medical records, and a current list of all medications. If you have received any prior denial letters from the Social Security Administration, bring those documents as well.
You may experience delays if you submit incomplete work histories or fail to provide the most recent medical records from your primary care physicians. Forgetting to disclose mental health conditions or secondary physical impairments can also lead to an incomplete picture of your disability. Avoid signing any forms at the office until you have read them thoroughly and understand what you are authorizing. Taking the time to organize your paperwork before you arrive prevents unnecessary follow-up visits.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The initial application process is the foundation of your entire disability claim, and errors made at this stage can be difficult to correct later. If you apply without legal guidance, you may find the process overwhelming and face denials that require a lengthy appeals process. An attorney can help you gather the necessary evidence and ensure your application is submitted correctly the first time. Consider a free case review to understand how your specific medical condition aligns with SSA requirements.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Framingham. The Framingham field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While the Framingham office accepts walk-ins, scheduling an appointment is recommended to ensure you can speak with a representative without a long wait. You can use the official SSA website or contact this office to confirm availability.
Yes, you can file your initial SSDI application online through the Social Security Administration website. Visiting the Framingham office is often necessary for specific tasks like verifying your identity or submitting original documents that cannot be uploaded digitally.
You should bring your photo ID, a work history, a list of all your doctors with their addresses, and your most recent medical records. Having this information ready helps the staff at Framingham process your request more efficiently.
An appointment at the Framingham office typically lasts between 45 and 90 minutes, depending on the complexity of your claim. Being prepared with all your documentation beforehand is the best way to keep your visit within this timeframe.



