Address, phone & hours
Your local SSA service center
As of December 2024, the Hanover office supports 4,435 disabled-worker beneficiaries. The ZIP code 02360 alone accounts for 1,435 of these SSDI recipients. While the office serves a total of $108 million in monthly benefits, its SSDI share of 8.6% is lower than the national median of 11.3%.
You can visit the Hanover office to file initial SSDI applications, drop off medical records, verify your identity, and update your direct deposit information. This office does not make final decisions on disability claims, as those are handled by the state DDS. Any necessary hearings are conducted by a separate Office of Hearings Operations. Schedule an appointment in advance to ensure a representative is available to assist you.
Who this office serves
Beneficiaries in this service area receive an estimated $108,462k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. Provide a comprehensive list of all treating physicians, including their contact information and addresses. Have your most recent medical records, a list of current medications, and any previous denial letters ready for review. Expect your appointment to last between 45 and 90 minutes as a claims representative verifies your information.
Avoid submitting an incomplete work history or failing to include recent medical records from all your treating providers. Many people also neglect to mention mental health conditions that contribute to their inability to work. Read every form thoroughly before signing to ensure the information is accurate. Missing these details often leads to unnecessary processing delays or an initial denial.
Should you bring an attorney?
Working with an attorney during the initial application stage can help ensure your medical evidence is properly documented and aligned with SSA requirements. Most people who apply without legal guidance face a higher risk of denial and a longer appeals process. A free case review can help you understand your options before you submit your paperwork to the Hanover office.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Hanover field office to the hearing office below, per SSA's published service areas. The Hanover field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While some services are available to walk-ins, scheduling an appointment at Hanover is highly recommended to ensure you receive timely assistance. Contact this office using the phone button below to confirm if your specific needs require a scheduled visit.
Yes, you can file your initial SSDI application online through the official Social Security website. However, if you prefer in-person guidance or need to submit physical documentation, you can visit the Hanover office for support.
Bring your photo ID, a 15-year work history, a list of all your doctors with their contact information, and your most recent medical records. Having these items organized before your appointment at Hanover will help the claims representative process your file more efficiently.
An appointment at the Hanover office typically lasts between 45 and 90 minutes. The exact duration depends on the complexity of your application and the amount of documentation you need to submit or verify.
