Address, phone & hours
New Bedford Social Security Office
53 North 6th Street, Hastings Keith Fed Bld
New Bedford, MA
02740
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe New Bedford office serves 47,020 total beneficiaries across 17 ZIP codes in Massachusetts. Of these, 7,125 individuals receive SSDI, accounting for 15% of the local caseload. You should arrive with all medical records and work history ready to avoid processing delays. Consulting with an attorney before your appointment can help you avoid common documentation errors that often lead to initial denials. This office manages $77 million in monthly benefits for your community. An attorney can help you prepare your application to avoid these common pitfalls.
Your local SSA service center
As your local Social Security service center, the New Bedford office manages a diverse caseload that includes 33,810 retired workers and 7,125 disabled-worker beneficiaries. This office is responsible for distributing $77 million in monthly benefits to residents across 17 ZIP codes. With a disabled-worker population comprising 15% of the total, the office handles a steady stream of disability-related inquiries. While the majority of beneficiaries are age 65 or older, the staff is equipped to assist with your initial SSDI application and ongoing benefit management.
You can visit the New Bedford office to file an initial SSDI application, drop off required medical documentation, or verify your identity for benefit updates. Please note that this office does not make final disability determinations, as those decisions are handled by the state DDS. Additionally, any necessary hearings are conducted at a separate location. While walk-ins are accepted, scheduling an appointment is recommended to minimize your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $77,397k in Social Security benefits each month.
Before you visit
When you arrive at the New Bedford office, bring a valid government-issued photo ID and a detailed 15-year work history. You should also provide a comprehensive list of your treating providers, including their full names and office addresses, along with your most recent medical records and a current list of medications. Be prepared for an interview with a claims representative that typically lasts between 45 and 90 minutes. If you have received any prior denial notices, bring those documents to help the staff understand your claim history.
You may face delays if you provide an incomplete work history or fail to include recent medical records from all relevant specialists. Another frequent error is neglecting to mention mental-health conditions that contribute to your inability to work. Finally, avoid signing any forms without fully reading them, as inaccuracies in your initial application can be difficult to correct later. Ensuring your documentation is thorough and consistent is the best way to keep your claim moving forward.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim, and mistakes made here can be difficult to overcome during an appeal. Most people who apply without legal guidance find themselves facing a denial that could have been avoided with proper documentation. A free case review can help you understand your options and ensure your application is as strong as possible before you submit it.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from New Bedford. The New Bedford field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While the New Bedford office accepts walk-ins, scheduling an appointment is strongly encouraged to reduce your wait time. You can contact this office using the phone button below to confirm availability or book a specific time slot.
Yes, you can file your initial SSDI application online through the official Social Security website. However, if you prefer to file in person or need to submit physical documentation, the New Bedford office is available to assist you.
If you miss your appointment at New Bedford, you should contact the office as soon as possible to reschedule. Missing an appointment can delay the processing of your application, so it is important to communicate any scheduling conflicts immediately.
You should bring a government-issued photo ID, a 15-year work history, a list of all your doctors with their contact information, and your most recent medical records. Having these items ready when you visit New Bedford helps the staff process your claim more efficiently.
An appointment at New Bedford typically lasts between 45 and 90 minutes, depending on the complexity of your claim and the documentation you provide. Being well-prepared with your medical and work history can help ensure the meeting stays within this timeframe.



