Address, phone & hours
Your local SSA service center
As of December 2024, the Kennett office manages a high volume of disability claims, with 21% of its 11,295 beneficiaries receiving SSDI. This share is higher than 98% of field offices nationally. ZIP 63857 alone accounts for 630 of these SSDI recipients. The office supports a local area where $16 million in monthly benefits are paid out to residents.
You can visit the Kennett office to file initial SSDI applications, drop off medical documentation, verify your identity, or update your direct deposit information. While you can often walk in for basic services, scheduling an appointment is recommended to minimize your wait time. Please remember that this office does not make final decisions on your disability claim, as those are handled by the state DDS. Additionally, any necessary hearings for your claim will be conducted at a separate hearing office location.
Who this office serves
Beneficiaries in this service area receive an estimated $16,480k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a 15-year work history to your appointment. You should also provide a list of all treating providers with their contact information, recent medical records, a current list of medications, and copies of any prior denial letters. A typical appointment lasts between 45 and 90 minutes, during which a claims representative will review your application details. Being organized with your paperwork helps the representative process your file more efficiently.
Avoid delays by ensuring your work history is complete and accurate for the past 15 years. Many people fail to include recent medical records or neglect to mention secondary conditions that impact your ability to work. Always read every form thoroughly before signing, as errors in your initial application can lead to unnecessary processing delays. If you are unsure about how to document your limitations, an attorney can help you prepare your evidence before you arrive.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim. Most people who apply without legal guidance face significant hurdles if their initial application is denied. An attorney can help you understand your options and ensure your medical evidence is presented clearly from the start. Consider a free case review to see how representation might strengthen your application.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Kennett field office to the hearing office below, per SSA's published service areas. The Kennett field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can walk in for basic services, scheduling an appointment at Kennett is recommended to ensure you are seen promptly. You can contact this office using the phone button below to confirm if your specific needs require an appointment.
Yes, you can choose to start your application online through the official SSA website. However, you may still need to visit Kennett in person to verify your identity or submit specific physical documents.
You should bring a government-issued photo ID, your 15-year work history, a list of all treating doctors, and your most recent medical records. Having these items ready when you arrive at Kennett helps prevent delays in your application process.
An appointment at Kennett typically lasts between 45 and 90 minutes. The duration depends on the complexity of your application and the amount of documentation you need to submit.
