Address, phone & hours
East Bronx Social Security Office
1380 Parker St, 2nd Floor
Bronx, NY
10462
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe East Bronx office serves 58,135 SSA beneficiaries across 7 ZIP codes. Of those, 8,505 receive SSDI, accounting for 15% of the total local caseload. To ensure a productive visit, schedule your appointment in advance and arrive with all required medical and work history documentation. Consulting an attorney before your first visit can help you avoid common filing errors that often lead to initial claim denials.
Your local SSA service center
As your local Social Security service center, the East Bronx office manages a population of 58,135 beneficiaries. With 15% of the local caseload consisting of SSDI recipients, this office is a vital point of contact for those seeking disability support. The facility oversees a portion of the $94 million in monthly benefits paid out to the community. While the majority of beneficiaries are retirees, the office remains a primary location for disability-related administrative tasks.
You can visit this office to file initial SSDI applications, drop off essential medical records, or verify your identity for benefit updates. Please note that this office does not make final disability determinations, as those are handled by the state DDS. Similarly, any future hearings regarding your claim will be held at a separate Office of Hearings Operations location. You should schedule an appointment to minimize wait times, though some basic services may be available on a walk-in basis.
Who this office serves
Beneficiaries in this service area receive an estimated $94,184k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a comprehensive list of all treating providers with their full addresses, recent medical records, and a current list of your medications. If you have received any prior denial letters, include those in your folder. Expect your interview with a claims representative to last between 45 and 90 minutes.
Many applicants delay their claims by submitting incomplete work histories or failing to provide recent medical documentation from their doctors. Neglecting to mention mental health conditions or signing complex forms without reading them thoroughly can also cause significant processing setbacks. Avoid these pitfalls by organizing your evidence before you arrive at the office.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire disability case. Most claimants who apply without professional guidance face denials that could have been avoided with proper evidence preparation. A free case review can help you understand your options before you submit your initial paperwork.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from East Bronx. The East Bronx field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While some services may be available for walk-ins, scheduling an appointment at East Bronx is strongly recommended to ensure you are seen in a timely manner. Appointments help you avoid long wait times and ensure a representative is prepared to assist with your specific application needs.
Yes, you can file your initial SSDI application online through the official SSA website. However, if you prefer to file in person or need to submit physical documentation, you can visit East Bronx to complete the process.
You should bring a valid photo ID, a 15-year work history, a list of all your doctors with their contact information, and any recent medical records or medication lists. Having these documents ready helps the staff at East Bronx process your request more efficiently.
An appointment at East Bronx typically lasts between 45 and 90 minutes. The duration depends on the complexity of your application and the specific services you require during your visit.



