SSA Field Office

Glens Falls, NYSocial Security Office

Glens Falls serves 58 ZIP codes — file an SSDI application, submit medical records, or update your benefit details here.

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Address, phone & hours

Your local SSA service center

As of December 2024, 6,625 individuals in this catchment area receive SSDI benefits. ZIP 12804 alone accounts for 840 of these recipients, while the office manages a total of $96 million in monthly benefits for the region. With an SSDI share of 13%, this office maintains a typical caseload profile compared to the national median of 11%. This local service center supports residents across 58 ZIP codes, providing a necessary point of contact for your initial disability filings.

You can visit Glens Falls to file initial SSDI applications, drop off medical evidence, verify your identity, or update your direct deposit information. While you may walk in for some services, scheduling an appointment is recommended to reduce your wait time. Please note that this office does not make final disability determinations, which are handled by the state, nor does it conduct hearings. If your claim reaches the hearing stage, you will be directed to a separate office location.

Who this office serves

51,940
Total beneficiaries
6,625
Disabled workers
38,885
Retired workers
58
ZIPs served

Beneficiaries in this service area receive an estimated $95,929k in Social Security benefits each month.

Before you visit

Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a comprehensive list of your treating providers, including their names and addresses, along with your most recent medical records and current medication list. If you have received a prior denial, bring that paperwork to help your representative understand your history. Expect your appointment to last between 45 and 90 minutes as a claims representative reviews your file.

You may delay your benefits by failing to provide a complete 15-year work history or missing recent medical records from your primary doctors. Omitting mental health conditions from your application can also lead to an incomplete assessment of your limitations. Avoid signing any forms at the office without reading them thoroughly to ensure all information is accurate. An attorney can help you avoid these common filing errors.

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Should you bring an attorney?

The initial application stage is critical because the evidence you provide here forms the foundation of your entire case. Most people who apply without legal guidance find themselves facing a denial that requires a lengthy appeals process. An attorney can help you organize your medical evidence and ensure your application is complete, significantly improving your chances of a successful outcome.

Approval rates change with a lawyer

WITHOUT A LAWYER
1×
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

If your SSDI claim moves to a hearing

About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at a regional hearing office. SSA assigns that office based on where you live. The hearing offices below are the closest to Glens Falls by distance, which is not always the office SSA assigns. The Glens Falls field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.

Frequently asked questions