Address, phone & hours
East Harlem Social Security Office
345 E 102nd St, Floor 4
New York, NY
10029
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the East Harlem office served 23,070 SSA beneficiaries across 2 ZIP codes in New York. Of those, 2,730 receive SSDI, representing 12% of the office's total caseload. This office is open Monday through Friday from 9:00 AM to 4:00 PM for initial applications and document verification. An attorney can help you organize your medical evidence to ensure your application is properly prepared for the state disability determination service. East Harlem ranks 61st of 67 New York field offices by SSDI recipients.
Your local SSA service center
The East Harlem office serves as your local Social Security service center for disability claims. As of December 2024, there are 2,730 SSDI recipients in this catchment area, with ZIP 10029 accounting for 2,295 of those individuals. The office handles a typical share of disability cases compared to the national median. With $44 million in monthly benefits paid out to the local community, this office manages a significant volume of retirement and disability paperwork.
You can visit East Harlem to file an initial SSDI application, drop off medical evidence, verify your identity, or update your direct deposit information. While you can manage many tasks online, an in-person visit is often required for specific ID verification or complex benefit changes. Please note that this office does not make final disability decisions, which are handled by the state disability determination service. Additionally, any future hearings regarding your claim will be held at a separate office location.
Who this office serves
Beneficiaries in this service area receive an estimated $43,628k in Social Security benefits each month.
Before you visit
To ensure your appointment at East Harlem goes smoothly, bring a government-issued photo ID and a detailed work history covering the last 15 years. You should also provide a complete list of your treating physicians, including their contact information and addresses. Bring any recent medical records, test results, and a list of your current medications to support your application. Expect your appointment to last between 45 and 90 minutes as a claims representative reviews your file.
Avoid common delays by ensuring your work history is complete and accurate before you arrive. Many people fail to provide recent medical records, which forces the office to request them from your doctors and slows down the process. Do not forget to mention all of your disabling conditions, including mental health issues, as these are often overlooked. Always read every form thoroughly before signing to ensure your information is correctly recorded.
Should you bring an attorney?
Most people apply for SSDI without legal help, but many regret this after receiving an initial denial. An attorney can help you organize your medical evidence and ensure your application is complete from the very first day. A free case review can help you understand your options before you step into the East Harlem office.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at a regional hearing office. SSA assigns that office based on where you live. The hearing offices below are the closest to East Harlem by distance, which is not always the office SSA assigns. The East Harlem field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit East Harlem for certain services, scheduling an appointment is recommended to reduce your wait time. You can contact this office using the phone button below to confirm if your specific needs require a scheduled visit.
Yes, you can file your initial SSDI application online through the official Social Security website. However, you may still need to visit East Harlem to provide original documents or verify your identity if requested.
You should bring your Social Security number, a photo ID, your work history for the last 15 years, and all recent medical records from your doctors. Having these documents ready helps the staff at East Harlem process your request more efficiently.
If you miss your appointment at East Harlem, you should contact the office as soon as possible using the phone button below to reschedule. Missing an appointment can delay your application, so it is important to communicate with the staff promptly.





