Address, phone & hours
Utica Social Security Office
10 Broad Street, Federal Building
Utica, NY
13501
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Utica office served 84,005 beneficiaries across 88 ZIP codes. Of that total, 10,820 individuals receive SSDI, representing 13% of the office's caseload. You should arrive prepared with all medical documentation to ensure your appointment is efficient. An attorney can help you organize your evidence to build a stronger initial application. This office ranks 8th of 67 New York field offices by total SSDI recipients.
Your local SSA service center
Your local Social Security service center in Utica supports a significant population of disabled workers. As of December 2024, there are 10,820 SSDI recipients in this catchment area. ZIP 13440 alone accounts for 1,520 of these recipients. With an SSDI share of 13%, this office maintains a typical caseload compared to the national median of 11%, while managing $146 million in monthly benefits for the community.
You can visit this office to file an initial SSDI application, drop off required medical records, verify your identity, or update your direct deposit information. While you can handle many tasks online, some processes require in-person verification. Please note that this office does not make final disability determinations, which are handled by the state, nor does it conduct hearings, which occur at a separate location. It is recommended to schedule an appointment to minimize wait times.
Who this office serves
Beneficiaries in this service area receive an estimated $146,379k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a comprehensive 15-year work history to your appointment. You should also provide a list of all treating physicians with their current addresses, recent medical records, a list of current medications, and copies of any prior denial letters if applicable. Expect your appointment to last between 45 and 90 minutes as a claims representative reviews your file. Being organized helps the representative process your information more effectively.
Avoid common pitfalls such as submitting an incomplete work history or failing to include recent medical records from all your treating providers. Many people also forget to document mental health conditions, which are just as important as physical impairments. Never sign forms without reading them thoroughly, as inaccuracies can lead to unnecessary delays. An attorney can help you avoid these errors before you submit your application.
Should you bring an attorney?
The application process is complex, and evidence gathered at this initial stage forms the foundation of your entire claim. Most people who apply without legal guidance face significant hurdles if they receive an initial denial. A qualified attorney can help you navigate the requirements at the Utica office and ensure your case is presented correctly from day one. Consider a free case review to understand your options before your appointment.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Utica field office to the hearing office below, per SSA's published service areas. The Utica field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the office, scheduling an appointment is highly recommended to ensure you are seen promptly. You can contact this office using the phone button below to check current availability.
Yes, you can choose to start your application online through the official SSA website. However, you may still need to visit the Utica office to provide original documents or verify your identity.
You should bring your photo ID, a 15-year work history, contact information for all your doctors, and your most recent medical records. Having these ready helps the staff at Utica process your claim more efficiently.
You are not required to have a lawyer, but having one can be beneficial. An attorney can help you prepare your evidence and ensure your application is complete, which may improve your chances of a successful outcome.





