SSA Field Office

Medford, ORSocial Security Office

Medford serves 53 ZIP codes — file an SSDI application, submit medical records, or update your benefit details here.

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Address, phone & hours

Your local SSA service center

As of December 2024, the Medford office manages 10,925 disabled-worker beneficiaries. The impact of this office is significant across the region, with ZIP 97501 alone accounting for 1,295 of these SSDI recipients. While the office handles a total of $196 million in monthly benefits, its SSDI share of 10% is lower than the national median of 11%. This center serves as the primary point of contact for 12% of all beneficiaries in Oregon.

You can visit the Medford office to file initial SSDI applications, drop off required medical documentation, verify your identity, and update your direct deposit information. While you can walk in for some services, scheduling an appointment is often the most efficient way to ensure a representative is available. Please note that this office does not make final disability determinations, which are handled by the state, nor does it conduct hearings, which occur at a separate location.

Who this office serves

111,495
Total beneficiaries
10,925
Disabled workers
87,545
Retired workers
53
ZIPs served

Beneficiaries in this service area receive an estimated $195,666k in Social Security benefits each month.

Before you visit

When you arrive at the Medford office, bring a government-issued photo ID and a detailed 15-year work history. You should also provide a comprehensive list of all treating physicians, including their contact information and addresses, along with any recent medical records or test results. If you have received prior denial notices, bring those documents as well. Appointments typically last between 45 and 90 minutes, so plan your schedule accordingly.

You may delay your benefits by failing to provide a complete 15-year work history or omitting recent medical records from your primary care providers. Another common error is neglecting to mention mental health conditions that contribute to your inability to work. Always read every form thoroughly before signing, as errors in your initial application can lead to unnecessary processing delays.

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Should you bring an attorney?

The application process at the Medford office is the foundation of your entire claim. Most people who apply without legal guidance find themselves facing a denial that could have been avoided with a more thorough initial submission. An attorney can help you organize your medical evidence and ensure your application accurately reflects your limitations before it reaches the state decision-makers.

Approval rates change with a lawyer

WITHOUT A LAWYER
1×
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

If your SSDI claim moves to a hearing

About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Medford field office to the hearing office below, per SSA's published service areas. The Medford field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.

Frequently asked questions