Address, phone & hours
Your local SSA service center
As your local Social Security service center, Upper Darby manages a caseload where 14% of beneficiaries receive disability payments. The office supports a total of 32,000 beneficiaries. With $58 million in monthly benefits distributed across these 7 ZIP codes, the office plays a central role in the financial stability of the community. The SSDI recipient count of 4,585 reflects a typical disability share for the region.
You can visit this office to file an initial SSDI application, drop off medical evidence, or verify your identity for benefit updates. Please note that this office does not decide if you are disabled, as that task belongs to the state DDS. Additionally, any necessary hearings are conducted by a separate office of hearings operations. You should schedule an appointment to minimize wait times, though some services remain available for walk-ins.
Who this office serves
Beneficiaries in this service area receive an estimated $57,904k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a comprehensive list of your work history covering the last 15 years. You should also provide a complete list of your treating providers with their contact information, recent medical records, and a current list of all medications. If you have received any prior denial notices, include those in your folder. Expect your interview with a claims representative to last between 45 and 90 minutes.
Avoid submitting an incomplete work history, as this often leads to unnecessary processing delays. You should also ensure you provide recent medical records and mention all conditions that contribute to your inability to work. Never sign any forms without reading them thoroughly to ensure all information is accurate. Providing clear, consistent documentation is the best way to keep your application moving forward.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The evidence you provide during your initial visit to Upper Darby forms the foundation of your entire claim. Most applicants who apply without legal guidance find themselves facing a denial that could have been avoided with proper preparation. An attorney can help you organize your medical evidence and ensure your application accurately reflects your limitations. Contact us for a free case review to see how representation can improve your chances.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Upper Darby. The Upper Darby field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit Upper Darby for certain services, scheduling an appointment is strongly recommended to reduce your wait time. Some services are available on a walk-in basis, but an appointment ensures a representative is prepared to discuss your specific case.
Yes, you can initiate your application online through the official Social Security website. However, you may still need to visit the Upper Darby office to provide original documents or verify your identity as part of the process.
If you miss your appointment, you should contact the office as soon as possible to reschedule. Missing a scheduled interview can delay your application, so it is important to communicate any conflicts immediately.
You should bring your photo ID, a 15-year work history, a list of all your doctors and their addresses, and your most recent medical records. Having these documents ready helps the staff at Upper Darby process your request more efficiently.
An appointment at the Upper Darby office typically lasts between 45 and 90 minutes. The exact duration depends on the complexity of your application and the specific services you are requesting.