Address, phone & hours
Morristown Social Security Office
3112 Millers Point Dr
Morristown, TN
37813
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Morristown office served 64,650 SSA beneficiaries across 34 ZIP codes. Of those, 11,060 receive SSDI, representing 17% of the office's total caseload. This office is open Monday through Friday from 9:00 AM to 4:00 PM for your application needs. An attorney can help you ensure your medical evidence is properly documented for the state. Morristown ranks 4th of 28 Tennessee field offices by SSDI recipients.
Your local SSA service center
The Morristown office handles a high volume of disability claims, with an SSDI share of 17% that is higher than 92% of field offices nationally. As of December 2024, there are 11,060 disabled-worker beneficiaries in this catchment area, which accounts for $107 million in monthly benefits paid out. ZIP 37821 alone serves 1,350 SSDI recipients, while the office manages 34 ZIP codes in total. This high concentration of disability cases relative to the national median of 11% makes it a significant site for you.
You can visit Morristown to file initial SSDI applications, drop off medical evidence, verify your identity, and set up direct deposit. This office does not decide your claim, as that responsibility lies with the state DDS, and it does not conduct hearings, which are handled at a separate location. While you can often walk in for basic services, you should schedule an appointment to ensure a representative is available. Always verify your specific needs before arriving to save time.
Who this office serves
Beneficiaries in this service area receive an estimated $106,701k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a comprehensive list of all treating physicians with their contact information and addresses. Include recent medical records, a list of current medications, and any prior denial letters if you have previously applied. Expect your interview with a claims representative to last between 45 and 90 minutes.
Avoid delays by ensuring your work history is complete and accurate for the last 15 years. You should provide recent medical records and mention all conditions that impact your ability to work. Never sign forms without reading them thoroughly, as errors here can lead to processing delays. Providing incomplete contact information for your doctors is another frequent mistake that slows down the evidence-gathering phase.
Should you bring an attorney?
Applying for SSDI is a complex legal process where the evidence you submit today forms the foundation of your entire case. Most people who apply without representation face significant hurdles if their initial application is denied. An attorney can help you organize your medical records and ensure your application meets all regulatory requirements from the start. Consider a free case review to understand how to strengthen your claim before you submit it.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Morristown field office to the hearing office below, per SSA's published service areas. The Morristown field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can walk in for basic services, you should schedule an appointment at Morristown to ensure a claims representative is available to assist you. This helps minimize wait times and ensures your specific application needs are addressed.
Yes, you can file your initial SSDI application online through the official Social Security website. However, you may still need to visit Morristown in person to verify your identity or submit specific physical documentation.
You should bring a government-issued photo ID, your 15-year work history, a list of all treating doctors, and any recent medical records. Having these documents ready when you visit Morristown helps prevent unnecessary delays in your application process.
An appointment at Morristown typically lasts between 45 and 90 minutes. The duration depends on the complexity of your application and the amount of documentation you need to review with the claims representative.





