SSA Hearing Office

Kingsport, TNSSA Hearing Office

Hearings at this office currently have a 7-month wait, which is faster than the national average of 8.2 months.

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Judges whose most recent office on record is this one

Outcomes vary across the 15 judges whose most recent office on record is this one, with approval rates ranging from 41% to 88%. This wide spread means that the judge you draw can impact your case, as each weighs evidence differently. Because assignment is random, your best strategy is to build a case that is strong enough to succeed regardless of the specific judge presiding.

Approval Rate
88%
Total Decisions
1,546
Approval Rate
78%
Total Decisions
3,457
Approval Rate
73%
Total Decisions
2,967
Approval Rate
71%
Total Decisions
1,827
Approval Rate
68%
Total Decisions
5,181
Approval Rate
63%
Total Decisions
5,161
Approval Rate
62%
Total Decisions
1,297
Approval Rate
58%
Total Decisions
3,208
Approval Rate
57%
Total Decisions
808
Approval Rate
55%
Total Decisions
3,132
Approval Rate
53%
Total Decisions
864
Approval Rate
47%
Total Decisions
2,840
Approval Rate
44%
Total Decisions
3,122
Approval Rate
42%
Total Decisions
2,438
Approval Rate
41%
Total Decisions
2,512
Rank Judge Approval Rate Total Decisions
1Douglas G. White 88% 1,546
2Marshall D. Riley 78% 3,457
3Gentry C.M. Hogan 73% 2,967
4Michael J. Davenport 71% 1,827
5Keith C. Pilkey 68% 5,181
6Charles R. Howard 63% 5,161
7George L. Evans III 62% 1,297
8Sherman D. Schwartzberg 58% 3,208
9Mary M. Renfroe 57% 808
10John A. Pottinger 55% 3,132
11John L. McFadyen 53% 864
12Benjamin Burton 47% 2,840
13Robin J. Barber 44% 3,122
14Brian Battles 42% 2,438
15Carolyn Keen 41% 2,512

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How long you'll wait

At Kingsport, the average wait from hearing request to written decision is 7 months— versus a national average of 8.2 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
0246810Aug '24Jul '26

Approval rates change with a lawyer

WITHOUT A LAWYER
1×
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

Your hearing is the most important stage of your SSDI claim, and the 7-month wait at Kingsport gives you a window to organize your evidence. You must submit updated medical records, a current medication list with side effects, and a daily-activity log before the deadline. During the hearing, an ALJ will preside while a vocational expert typically testifies about available work. Because the panel of judges here shows a wide variation in approval rates, your file must clearly document your functional limitations. Decisions are mailed after the hearing, so ensure your contact information is current with the SSA.

When a panel's approval rates span nearly 50 points, your file must be strong enough that no judge can dismiss it on weak documentation. An attorney who understands the local panel can help you anticipate the vocational expert's questions and ensure your medical records are fully updated before the hearing date.

Field offices that route cases here

If your hearing is at Kingsport, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. SSA's published service areas route these offices' appeals here. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions