Address, phone & hours
Dallas Pleasant Grove Social Security Office
2300 Dunson Dr
Balch Springs, TX
75180
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Dallas Pleasant Grove office serves 69,490 total beneficiaries across 17 ZIP codes. Of this population, 9,390 individuals receive SSDI, representing 14% of the local caseload. When visiting, prioritize bringing your full 15-year work history and current medical records to ensure your application is complete. An attorney can help you avoid common filing errors that lead to initial denials.
Your local SSA service center
As your local Social Security service center, Dallas Pleasant Grove manages a portfolio of 69,490 beneficiaries. The office supports a community where 14% of the total caseload consists of disabled-worker beneficiaries. With $109 million in monthly benefits flowing through this office, the staff handles a high volume of administrative tasks for 17 ZIP codes. The majority of the local population, 74%, consists of retirees aged 65 and older.
You can visit Dallas Pleasant Grove to file your initial SSDI application, drop off medical evidence, or verify your identity for benefit updates. While the staff can assist with Medicare enrollment and direct deposit setup, they do not decide if your claim is approved. Your application will be sent to the state disability determination services for a medical review. If your claim is denied and you need to appeal, your case will eventually move to a separate hearing office for a judge's review.
Who this office serves
Beneficiaries in this service area receive an estimated $109,252k in Social Security benefits each month.
Before you visit
Arrive prepared with a government-issued photo ID and a detailed 15-year work history, including dates and job duties. Bring a comprehensive list of your treating providers with their contact information and any recent medical records or test results you have collected. You should also provide a list of your current medications and any prior denial letters if you have applied before. An attorney can help you organize your medical history and ensure your application meets the specific requirements of the Social Security Administration.
Avoid common pitfalls like submitting an incomplete work history, which often leads to unnecessary processing delays. Many applicants fail to include recent medical records from all their treating physicians, leaving gaps in their evidence. Forgetting to mention mental health conditions or failing to read forms thoroughly before signing can also jeopardize your claim. Ensure every detail is accurate to prevent your application from being stalled during the initial review.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim. Most individuals who apply without legal guidance face a high rate of initial denials due to missing or poorly presented evidence. An attorney can help you organize your medical history and ensure your application meets the specific requirements of the Social Security Administration. Request a free case review to understand how to strengthen your claim before you submit it.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Dallas Pleasant Grove. The Dallas Pleasant Grove field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can walk in for certain services, scheduling an appointment at Dallas Pleasant Grove is highly recommended to ensure a representative is available to assist you. You can use the contact button on this page to reach out and confirm the current availability for your specific needs.
Yes, you can start your application online, which is often the fastest way to initiate the process. However, you may still need to visit Dallas Pleasant Grove to provide original documents or verify your identity if requested by the Social Security Administration.
If you miss your appointment at Dallas Pleasant Grove, contact the office as soon as possible to reschedule. Missing an appointment can delay your application, so it is important to communicate any conflicts immediately to keep your claim moving forward.
You should bring your government-issued ID, a 15-year work history, and all recent medical records from your doctors. Having these documents ready when you visit Dallas Pleasant Grove helps the staff process your request more efficiently.



