Address, phone & hours
Central San Antonio Social Security Office
402 Isom Rd
San Antonio, TX
78216
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Central San Antonio office served 150,930 beneficiaries across 35 ZIP codes. Of those, 13,480 receive SSDI, representing 9% of the office's total caseload. You can visit this office Monday through Friday between 9:00 AM and 4:00 PM to handle your application paperwork. An attorney can help you ensure your initial filing is complete and accurate to avoid common pitfalls. This office ranks 7th of 65 field offices in Texas by SSDI recipients.
Your local SSA service center
As of December 2024, 13,480 individuals receive SSDI benefits through the Central San Antonio office. The ZIP code 78109 alone accounts for 1,430 of these recipients. While the office serves a total of 150,930 beneficiaries and pays out $289 million in monthly benefits, its SSDI share of 9% is lower than the national median of 11%. This office remains a primary point of contact for you if you live in one of the 35 ZIP codes served and need to manage your disability claim.
You can visit Central San Antonio to file initial SSDI applications, drop off medical evidence, verify your identity, and set up direct deposit. While you can walk in for some services, scheduling an appointment is recommended to ensure a representative is available to assist you. Please note that this office does not make final disability determinations, which are handled by the state, nor does it conduct hearings. If your claim is denied, your case will eventually move to a separate hearing office.
Who this office serves
Beneficiaries in this service area receive an estimated $289,293k in Social Security benefits each month.
Before you visit
Bring a government-issued photo ID and a comprehensive 15-year work history to your appointment. You should also provide a list of all treating physicians with their contact information, recent medical records, a current list of medications, and any prior denial letters. Expect your interview with a claims representative to last between 45 and 90 minutes. Being organized with your documentation helps the representative process your file more efficiently.
Avoid common delays by ensuring your work history is complete and your medical records are up to date. Many people fail to mention mental health conditions, which are just as relevant to your eligibility as physical injuries. Never sign a document without reading it thoroughly, as errors can lead to unnecessary processing delays. Working with an attorney early on can help you avoid these mistakes and ensure your application is submitted correctly the first time.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim. Most people who apply without legal guidance face significant hurdles if they are initially denied. An attorney can help you gather the necessary evidence and present your case clearly, giving you a better chance of success from the start.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at a regional hearing office. SSA assigns that office based on where you live. The hearing offices below are the closest to Central San Antonio by distance, which is not always the office SSA assigns. The Central San Antonio field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit for certain services, scheduling an appointment is strongly recommended to ensure you receive timely assistance. You can contact this office using the phone button below to confirm if your specific needs require a scheduled time.
Yes, you can choose to start your application online through the official Social Security website. However, you may still need to visit Central San Antonio to provide original documents or verify your identity in person.
Missing an appointment can delay your application process significantly. If you cannot make your scheduled time, contact this office as soon as possible to reschedule and avoid potential setbacks in your claim timeline.
You should bring a valid photo ID, your 15-year work history, a list of all your doctors and their addresses, recent medical records, and any documentation related to previous claim denials. Having these items ready helps the staff at Central San Antonio process your request more effectively.
An in-person interview for an SSDI application typically lasts between 45 and 90 minutes. The duration depends on the complexity of your case and the amount of documentation you need to submit.





