SSA Hearing Office

Houston West, TXSSA Hearing Office

The current average wait for a hearing at this office is 7 months, one month faster than the national average.

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Who decides cases at this office

The panel at Houston West exhibits a wide spread in allowance rates, with outcomes varying across the 11 judges. Because cases are assigned randomly, you cannot choose your judge, and each one weighs evidence through a different lens. This variation makes it essential to prepare a case that is robust enough to succeed even with a judge who historically approves fewer claims.

Approval Rate
72%
Total Decisions
23,184
Approval Rate
68%
Total Decisions
25,066
Approval Rate
63%
Total Decisions
15,002
Approval Rate
56%
Total Decisions
16,292
Approval Rate
55%
Total Decisions
31,350
Approval Rate
51%
Total Decisions
33,280
Approval Rate
50%
Total Decisions
16,977
Approval Rate
48%
Total Decisions
1,422
Approval Rate
44%
Total Decisions
29,057
Approval Rate
42%
Total Decisions
19,474
Approval Rate
42%
Total Decisions
26,400
Approval Rate
35%
Total Decisions
23,831
Approval Rate
29%
Total Decisions
18,555
Approval Rate
10%
Total Decisions
2,565
Rank Judge Approval Rate Total Decisions
1Helen F. Strong 72% 23,184
2Laura Bach 68% 25,066
3Timothy Suing 63% 15,002
4David L. Knowles 56% 16,292
5Robert N. Burdette 55% 31,350
6Richard A. Gilbert 51% 33,280
7Solomon Boyle 50% 16,977
8Thomas G. Norman 48% 1,422
9Kimani R. Eason 44% 29,057
10Vincent Bennett 42% 19,474
11Caroline H. Beers 42% 26,400
12Kelly Matthews 35% 23,831
13Michelle Whetsel 29% 18,555
14Susan J. Soddy 10% 2,565

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Former & transferred judges

SSA rosters change as judges retire, transfer, or move to national assignments. These judges previously decided Social Security disability cases from this location but are not on the current roster. Their full public decision records are on their profiles.

  • Kelley Day 100% approval · 7 decisions here · through 2023

How long you'll wait

At Houston West, the average wait from hearing request to written decision is 7 months— versus a national average of 8 months. Here's how it's tracked month by month over the past 16 months.

Wait (months)
0246810Jun '24Sep '25

Your odds change dramatically with a lawyer

WITHOUT A LAWYER
baseline approval rate
Unrepresented claimants
WITH A LAWYER
~3×
higher approval rate
Represented claimants

Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.

Going to your hearing

Your 7-month wait window is your most valuable asset for strengthening your claim. Submit all updated medical records, medication lists with side effects, and daily-activity logs well before the evidence-submission deadline. During your hearing, you will likely face questions from the ALJ and a vocational expert regarding your ability to perform past or alternative work. Because the judge will weigh your testimony against the medical evidence, ensure your records clearly document the functional limitations that prevent you from maintaining full-time employment. A well-organized file is the best defense against the uncertainty of the hearing process.

When a panel's allowance rates span 50 points, your file must be strong enough that no judge can dismiss it due to weak documentation. Identifying gaps in your medical evidence and preparing for the specific questions a vocational expert might ask can help you navigate the nuances of the Houston West panel.

Field offices that route cases here

If your hearing is at Houston West, your case originated at one of the SSA field offices below — the local intake counter where you (or a representative) filed the initial application. Field offices don't decide hearings, but they hold your file, issue benefit-payment notices, and field the day-to-day questions during your wait.

Frequently asked questions