Address, phone & hours
Your local SSA service center
The Casper office serves as your local Social Security service center, managing a population of 22,690 beneficiaries. While the catchment area skews toward retirement with 17,200 retired-worker beneficiaries, the office remains a critical point of contact for the 2,530 individuals receiving SSDI. Across the 21 ZIP codes served, this office facilitates the distribution of $42 million in monthly benefits. This office handles 18% of the total beneficiary population in Wyoming.
At the Casper office, you can file initial SSDI applications, drop off medical evidence, verify your identity, and update your direct deposit information. Please note that this office does not make final disability determinations, which are handled by the state DDS, nor does it conduct hearings. While walk-ins are accepted, scheduling an appointment is recommended to reduce your wait time. If your case moves to the hearing stage, you will work with a separate Office of Hearings Operations.
Who this office serves
Beneficiaries in this service area receive an estimated $41,697k in Social Security benefits each month.
Before you visit
When you visit the Casper office, bring a government-issued photo ID and a detailed 15-year work history. You should also provide a comprehensive list of all treating providers with their contact information, along with your most recent medical records and a current list of medications. If you have received any prior denial notices, bring those documents as well. Expect your interview with a claims representative to last between 45 and 90 minutes.
You may experience delays by failing to provide a complete 15-year work history or missing recent medical records from your primary care providers. Another common error is neglecting to mention mental health conditions, which are just as relevant as physical impairments for your claim. Always read every form thoroughly before signing to ensure the information is accurate. Avoiding these oversights can help keep your application moving forward.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The initial application stage is the foundation of your entire disability claim. Most people who apply without professional guidance face a denial, which makes the appeals process significantly more difficult. An attorney can help you organize your evidence and present your case clearly from the start. A free case review is a simple way to understand your options before you submit your paperwork.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
Frequently asked questions
While the Casper office accepts walk-ins, scheduling an appointment is highly recommended to ensure you are seen promptly. You can contact this office using the phone button below to confirm availability or to set a specific time for your visit.
Yes, you can file your initial SSDI application online through the official Social Security website. However, visiting the Casper office in person is often necessary for verifying identity documents or submitting complex medical records that require direct handling.
You should bring a valid photo ID, your 15-year work history, a list of all your doctors with their addresses, and copies of your recent medical records. Having these items ready helps the staff at Casper process your request more efficiently.
An appointment at the Casper office typically lasts between 45 and 90 minutes, depending on the complexity of your application. Being prepared with all your documentation beforehand is the best way to keep your visit within this timeframe.