For Law Firms Get Started

All VA Regional Offices — Processing Times, Decision Accuracy, and Pending Claims

Service-connected condition? See what VA benefits you may be owed.

Check My Benefits
Free 2 minutes Confidential

Best VA Offices to File a Claim

VA Regional Offices ranked by decision speed and decision accuracy.

1 Milwaukee Regional Office
Decision Accuracy
95%
Decision Wait Time
13 weeks
Open Claims
4,752
2 Philadelphia Regional Office
Decision Accuracy
92%
Decision Wait Time
13 weeks
Open Claims
4,736
3 Cheyenne Regional Office
Decision Accuracy
86%
Decision Wait Time
13 weeks
Open Claims
353
4 Anchorage Regional Office
Decision Accuracy
97%
Decision Wait Time
14 weeks
Open Claims
933
5 Salt Lake City Regional Office
Decision Accuracy
85%
Decision Wait Time
10 weeks
Open Claims
4,375
6 Indianapolis Regional Office
Decision Accuracy
84%
Decision Wait Time
10 weeks
Open Claims
5,269
7 Seattle Regional Office
Decision Accuracy
87%
Decision Wait Time
14 weeks
Open Claims
5,986
8 Buffalo Regional Office
Decision Accuracy
87%
Decision Wait Time
14 weeks
Open Claims
1,844
9 Denver Regional Office
Decision Accuracy
84%
Decision Wait Time
14 weeks
Open Claims
4,251
10 Columbia Regional Office
Decision Accuracy
82%
Decision Wait Time
12 weeks
Open Claims
6,357
11 Togus Regional Office
Decision Accuracy
89%
Decision Wait Time
14 weeks
Open Claims
897
12 Hartford Regional Office
Decision Accuracy
83%
Decision Wait Time
14 weeks
Open Claims
891
13 Boston VA Regional Office
Decision Accuracy
87%
Decision Wait Time
14 weeks
Open Claims
1,466
14 Waco Regional Office
Decision Accuracy
84%
Decision Wait Time
14 weeks
Open Claims
12,280
15 Phoenix Regional Office
Decision Accuracy
87%
Decision Wait Time
14 weeks
Open Claims
4,041
16 Huntington Regional Office
Decision Accuracy
88%
Decision Wait Time
14 weeks
Open Claims
1,229
17 Lincoln Regional Office
Decision Accuracy
80%
Decision Wait Time
11 weeks
Open Claims
2,417
18 Cleveland Regional Office
Decision Accuracy
85%
Decision Wait Time
14 weeks
Open Claims
5,248
19 New Orleans Regional Office
Decision Accuracy
82%
Decision Wait Time
14 weeks
Open Claims
3,044
20 Wichita Regional Office
Decision Accuracy
82%
Decision Wait Time
14 weeks
Open Claims
1,773
21 Portland Regional Office
Decision Accuracy
84%
Decision Wait Time
14 weeks
Open Claims
1,743
22 San Diego Regional Office
Decision Accuracy
86%
Decision Wait Time
14 weeks
Open Claims
7,435
23 Boise Regional Office
Decision Accuracy
89%
Decision Wait Time
15 weeks
Open Claims
1,126
24 Sioux Falls Regional Office
Decision Accuracy
95%
Decision Wait Time
15 weeks
Open Claims
548
25 Honolulu Regional Office
Decision Accuracy
80%
Decision Wait Time
14 weeks
Open Claims
1,583
26 Louisville Regional Office
Decision Accuracy
79%
Decision Wait Time
13 weeks
Open Claims
3,616
27 Winston-Salem Regional Office
Decision Accuracy
83%
Decision Wait Time
14 weeks
Open Claims
11,119
28 Muskogee Regional Office
Decision Accuracy
89%
Decision Wait Time
15 weeks
Open Claims
4,772
29 Albuquerque Regional Office
Decision Accuracy
81%
Decision Wait Time
14 weeks
Open Claims
1,372
30 Chicago Regional Office
Decision Accuracy
82%
Decision Wait Time
14 weeks
Open Claims
4,087
31 Baltimore Regional Office
Decision Accuracy
82%
Decision Wait Time
14 weeks
Open Claims
4,193
32 St. Paul Regional Office
Decision Accuracy
91%
Decision Wait Time
15 weeks
Open Claims
4,628
33 White River Junction Regional Office
Decision Accuracy
86%
Decision Wait Time
15 weeks
Open Claims
189
34 Wilmington Regional Office
Decision Accuracy
83%
Decision Wait Time
15 weeks
Open Claims
459
35 Oakland Regional Office
Decision Accuracy
78%
Decision Wait Time
14 weeks
Open Claims
4,302
36 Fort Harrison Regional Office
Decision Accuracy
83%
Decision Wait Time
15 weeks
Open Claims
766
37 Des Moines VA Regional Office
Decision Accuracy
86%
Decision Wait Time
15 weeks
Open Claims
1,232
38 Roanoke Regional Office
Decision Accuracy
77%
Decision Wait Time
14 weeks
Open Claims
10,345
39 Newark Regional Office
Decision Accuracy
81%
Decision Wait Time
14 weeks
Open Claims
1,495
40 Providence Regional Office
Decision Accuracy
83%
Decision Wait Time
15 weeks
Open Claims
1,005
41 St. Petersburg Regional Office
Decision Accuracy
82%
Decision Wait Time
15 weeks
Open Claims
14,189
42 New York Regional Office
Decision Accuracy
82%
Decision Wait Time
15 weeks
Open Claims
3,922
43 Fargo Regional Office
Decision Accuracy
81%
Decision Wait Time
15 weeks
Open Claims
514
44 Reno Regional Office
Decision Accuracy
79%
Decision Wait Time
14 weeks
Open Claims
1,944
45 Los Angeles Regional Office
Decision Accuracy
82%
Decision Wait Time
15 weeks
Open Claims
5,035
46 Pittsburgh Regional Office
Decision Accuracy
77%
Decision Wait Time
14 weeks
Open Claims
3,996
47 Jackson Regional Office
Decision Accuracy
77%
Decision Wait Time
14 weeks
Open Claims
2,483
48 Detroit Regional Office
Decision Accuracy
82%
Decision Wait Time
16 weeks
Open Claims
4,150
49 Manchester Regional Office
Decision Accuracy
80%
Decision Wait Time
15 weeks
Open Claims
587
50 Houston Regional Office
Decision Accuracy
78%
Decision Wait Time
15 weeks
Open Claims
11,315
51 Montgomery Regional Office
Decision Accuracy
75%
Decision Wait Time
15 weeks
Open Claims
4,375
52 St. Louis Regional Office
Decision Accuracy
72%
Decision Wait Time
15 weeks
Open Claims
3,543
53 North Little Rock Regional Office
Decision Accuracy
79%
Decision Wait Time
15 weeks
Open Claims
2,429
54 Nashville Regional Office
Decision Accuracy
74%
Decision Wait Time
15 weeks
Open Claims
6,160
Rank Office Decision Accuracy Decision Wait Time Open Claims
1Milwaukee Regional Office 95% 13 weeks4,752
2Philadelphia Regional Office 92% 13 weeks4,736
3Cheyenne Regional Office 86% 13 weeks353
4Anchorage Regional Office 97% 14 weeks933
5Salt Lake City Regional Office 85% 10 weeks4,375
6Indianapolis Regional Office 84% 10 weeks5,269
7Seattle Regional Office 87% 14 weeks5,986
8Buffalo Regional Office 87% 14 weeks1,844
9Denver Regional Office 84% 14 weeks4,251
10Columbia Regional Office 82% 12 weeks6,357
11Togus Regional Office 89% 14 weeks897
12Hartford Regional Office 83% 14 weeks891
13Boston VA Regional Office 87% 14 weeks1,466
14Waco Regional Office 84% 14 weeks12,280
15Phoenix Regional Office 87% 14 weeks4,041
16Huntington Regional Office 88% 14 weeks1,229
17Lincoln Regional Office 80% 11 weeks2,417
18Cleveland Regional Office 85% 14 weeks5,248
19New Orleans Regional Office 82% 14 weeks3,044
20Wichita Regional Office 82% 14 weeks1,773
21Portland Regional Office 84% 14 weeks1,743
22San Diego Regional Office 86% 14 weeks7,435
23Boise Regional Office 89% 15 weeks1,126
24Sioux Falls Regional Office 95% 15 weeks548
25Honolulu Regional Office 80% 14 weeks1,583
26Louisville Regional Office 79% 13 weeks3,616
27Winston-Salem Regional Office 83% 14 weeks11,119
28Muskogee Regional Office 89% 15 weeks4,772
29Albuquerque Regional Office 81% 14 weeks1,372
30Chicago Regional Office 82% 14 weeks4,087
31Baltimore Regional Office 82% 14 weeks4,193
32St. Paul Regional Office 91% 15 weeks4,628
33White River Junction Regional Office 86% 15 weeks189
34Wilmington Regional Office 83% 15 weeks459
35Oakland Regional Office 78% 14 weeks4,302
36Fort Harrison Regional Office 83% 15 weeks766
37Des Moines VA Regional Office 86% 15 weeks1,232
38Roanoke Regional Office 77% 14 weeks10,345
39Newark Regional Office 81% 14 weeks1,495
40Providence Regional Office 83% 15 weeks1,005
41St. Petersburg Regional Office 82% 15 weeks14,189
42New York Regional Office 82% 15 weeks3,922
43Fargo Regional Office 81% 15 weeks514
44Reno Regional Office 79% 14 weeks1,944
45Los Angeles Regional Office 82% 15 weeks5,035
46Pittsburgh Regional Office 77% 14 weeks3,996
47Jackson Regional Office 77% 14 weeks2,483
48Detroit Regional Office 82% 16 weeks4,150
49Manchester Regional Office 80% 15 weeks587
50Houston Regional Office 78% 15 weeks11,315
51Montgomery Regional Office 75% 15 weeks4,375
52St. Louis Regional Office 72% 15 weeks3,543
53North Little Rock Regional Office 79% 15 weeks2,429
54Nashville Regional Office 74% 15 weeks6,160

Data sourced from the U.S. Department of Veterans Affairs (VA) Monday Morning Workload Reports. The performance score is calculated by ClaimsBoost — a composite of decision speed and decision accuracy.

What Is a VA Regional Office?

A VA Regional Office (RO) is where the Veterans Benefits Administration (VBA) evaluates and decides disability compensation claims. Each of the 54 Regional Offices is staffed by Veterans Service Representatives (VSRs), who gather evidence and develop the claim, and Rating Veterans Service Representatives (RVSRs), who review medical records and assign a disability rating based on the VA Schedule for Rating Disabilities (VASRD).

When you file a VA disability claim, it's routed to the Regional Office serving your state. That office orders any needed Compensation & Pension (C&P) exams, requests service treatment records, reviews your evidence, and issues the initial decision — including your combined rating percentage, effective date, and monthly compensation amount. Higher-level reviews, supplemental claims, and appeals are typically handled by the same office or an assigned reviewer.

Why the Regional Office Handling Your Claim Matters

The office assigned to your claim has a measurable impact on how long you wait, how accurately your evidence is reviewed, and whether your initial decision will need to be appealed. Decision accuracy varies significantly between offices — the same evidence can produce a fair rating at one office and a denial or under-rating at another. Processing times can differ by months, and overdue caseloads signal which offices are struggling to keep up.

If your claim was denied or you received a lower rating than expected, the office that processed it may be part of the problem. A free benefits review can help you understand your options and whether an appeal makes sense.

Service-connected condition? See what VA benefits you may be owed.

Check My Benefits
Free 2 minutes Confidential