Address, phone & hours
Russellville Social Security Office
2708 E Parkway Drive
Russellville, AR
72802
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govAs of December 2024, the Russellville office served 36,470 beneficiaries across 45 ZIP codes. Of those, 6,625 receive SSDI, representing 18% of the office's caseload. This office is open Monday through Friday from 9:00 AM to 4:00 PM for your application needs. An attorney can help you organize your medical evidence to ensure your initial application is as strong as possible.
Your local SSA service center
The Russellville office serves a high volume of disability claimants, with an SSDI share of 18% that is higher than 95% of field offices nationally. As of December 2024, there are 6,625 disabled-worker beneficiaries in this catchment area, which accounts for 5% of the state's total beneficiary population. ZIP 72802 alone serves 775 SSDI recipients. In total, this office manages $59 million in monthly benefits for the community.
You can visit the Russellville office to file initial SSDI applications, drop off required medical documentation, verify your identity, and update your direct deposit information. This office does not make the final decision on your claim, which is handled by the state DDS, and any future hearings are conducted by a separate office. It is recommended to schedule an appointment before visiting to ensure a representative is available to assist you.
Who this office serves
Beneficiaries in this service area receive an estimated $58,968k in Social Security benefits each month.
Before you visit
To prepare for your appointment, bring a valid government-issued photo ID and a detailed work history covering the last 15 years. You should also provide a complete list of your treating physicians with their contact information, recent medical records, a list of your current medications, and any prior denial letters if you have them. Being organized helps the representative process your information more efficiently.
Avoid common delays by ensuring your work history is complete and accurate, as gaps can stall the review process. Do not forget to include records for all your medical conditions, including mental health, as these are often overlooked. Never sign forms without reading them thoroughly to ensure all details are correct. Finally, failing to provide the most recent medical evidence can lead to unnecessary requests for additional information.
Should you bring an attorney?
Most people apply for benefits without legal guidance and often face a denial on their first attempt. An attorney can help you understand your options and ensure your application is complete from the start. Because the evidence gathered at this initial stage forms the record for any future appeals, having professional support is a strategic advantage. You can request a free case review to see how an attorney might assist with your specific situation.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Russellville field office to the hearing office below, per SSA's published service areas. The Russellville field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit the office, it is highly recommended to schedule an appointment in advance to ensure a representative is available to assist you.
Yes, you can file your initial SSDI application online through the Social Security website. However, you may still need to visit the Russellville office to submit specific physical documents or verify your identity.
If you miss your appointment, you should contact the office as soon as possible to reschedule. Missing an appointment can delay your application process, so it is important to communicate with the staff promptly.
You should bring your photo ID, a 15-year work history, a list of your doctors with their addresses, recent medical records, and a list of your current medications. Having these items ready helps the claims representative process your application more effectively.
You are not required to have a lawyer for your first appointment, but many people find that legal representation helps them avoid common mistakes. An attorney can ensure your medical evidence is properly presented, which may improve your chances of a successful outcome.





