Address, phone & hours
Russellville Social Security Office
2708 E Parkway Drive
Russellville, AR
72802
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Russellville office serves 35,865 beneficiaries across 45 ZIP codes in Arkansas. Of those, 6,580 receive SSDI, representing 18% of the total caseload. When you visit, bring your full 15-year work history and current medical records to ensure your application is complete. This office manages $56 million in monthly benefits for your community. An attorney can help you ensure your evidence is properly documented for your claim.
Your local SSA service center
As your local Social Security service center, the Russellville office supports 35,865 beneficiaries. With 6,580 disabled-worker recipients, the office maintains an SSDI share of 18%. This facility is responsible for distributing $56 million in monthly benefits across 45 ZIP codes. Whether you are applying for the first time or managing existing benefits, this office serves as your primary point of contact for administrative needs.
You can visit this office to file initial SSDI applications, drop off medical evidence, verify your identity, or update your direct deposit information. Please note that this office does not make final disability determinations, which are handled by the state DDS, nor does it conduct hearings, which occur at separate locations. While you can often walk in for basic services, scheduling an appointment is recommended to reduce your wait time. Always check your appointment notice for specific instructions regarding your visit.
Who this office serves
Beneficiaries in this service area receive an estimated $56,050k in Social Security benefits each month.
Before you visit
To prepare for your appointment, bring a valid government-issued ID and a detailed 15-year work history. You should also provide a comprehensive list of your treating providers with their contact information, recent medical records, and a list of your current medications. If you have received any prior denial notices, bring those documents as well. Expect your interview with a claims representative to last between 45 and 90 minutes.
You may delay your benefits by failing to provide a complete 15-year work history or missing recent medical documentation. Another common error is omitting mental health conditions from your application, which can be just as critical as physical impairments. Avoid signing any forms without reading them thoroughly, as inaccuracies can lead to processing delays. Ensuring your file is complete during your first visit is the best way to keep your application moving forward.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
Applying for disability benefits is a complex legal process where the evidence you submit today defines your appeal record tomorrow. Most claimants who apply without professional guidance face significant hurdles if their initial application is denied. An attorney can help you organize your medical evidence and ensure your work history is accurately reflected. Consider a free case review to understand how to strengthen your claim from the start.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Russellville. The Russellville field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can walk in for certain services like replacing a Social Security card, scheduling an appointment is highly recommended for disability applications to ensure a representative is available. You can contact this office using the phone button below to confirm if your specific request requires an appointment.
Yes, you can start your application online through the official Social Security website, which is often the fastest way to begin the process. However, you may still need to visit the Russellville office to submit original documents or verify your identity in person.
If you miss your appointment, you should contact the office immediately using the phone button below to reschedule. Missing an appointment can delay your application, so it is important to communicate any conflicts as soon as possible.
Most appointments at the Russellville office last between 45 and 90 minutes depending on the complexity of your case. Being prepared with your medical records and work history will help the representative process your information more efficiently.



