Address, phone & hours
Your local SSA service center
Postal Plaza serves as your local Social Security service center for disability claims. As of December 2024, 3,155 individuals in this catchment area receive SSDI benefits. The 20002 ZIP code alone accounts for 1,160 of these recipients. With an SSDI share of 12%, this office handles a typical caseload compared to the national median of 11%, while managing $41 million in monthly benefits for the local community.
You can visit Postal Plaza to file an initial SSDI application, drop off medical evidence, verify your identity, or update your direct deposit information. This office does not decide your claim; that responsibility lies with the state DDS. Additionally, this location does not conduct hearings, which are handled by a separate office. We recommend scheduling an appointment to minimize your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $41,310k in Social Security benefits each month.
Before you visit
To prepare for your appointment, bring a valid government-issued photo ID and a detailed 15-year work history. You should also provide a complete list of your treating physicians with their contact information, recent medical records, and a list of all current medications. If you have received any prior denial notices, bring those documents as well.
Avoid delays by ensuring your 15-year work history is complete and accurate before you arrive. Many applicants fail to provide recent medical records or forget to disclose mental health conditions, which can hinder the review process. Never sign forms at the office without reading them thoroughly. An attorney can help you avoid these errors and ensure your application is complete.
Should you bring an attorney?
The initial application stage is critical because the evidence you provide creates the record for your entire claim. Most applicants who apply without legal guidance face delays or denials that could have been prevented with proper documentation. An attorney can help you understand your options and strengthen your case before you submit your paperwork.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge. SSA routes appeals from the Postal Plaza field office to the hearing office below, per SSA's published service areas. The Postal Plaza field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can visit for some services, scheduling an appointment is strongly recommended to ensure you are seen efficiently. You can contact this office using the phone button below to confirm your visit.
Yes, you can start your application online through the official Social Security website. However, you may still need to visit Postal Plaza to verify your identity or submit specific physical documents.
If you miss your appointment, your application process may be delayed. Contact this office as soon as possible to reschedule and avoid further setbacks in your claim timeline.
You should bring your photo ID, a 15-year work history, a list of your doctors with their addresses, and your most recent medical records. Having an attorney review these documents beforehand can help ensure your application is complete.
