Address, phone & hours
Your local SSA service center
As your local Social Security service center, the Elizabethtown office manages a substantial monthly payout of $112 million to local residents. The beneficiary mix here is typical for the region, with 17% of the 70,210 total beneficiaries receiving SSDI. This office acts as the primary point of contact for 47 ZIP codes. While most beneficiaries are retirees, the office remains a vital resource for the thousands of disabled workers navigating the federal benefits system.
You can visit the Elizabethtown office to file your initial SSDI application, drop off required medical evidence, or verify your identity for benefit updates. Please note that this office does not make the final decision on your disability claim, as that responsibility lies with the state disability determination services. Additionally, any necessary hearings are conducted at a separate office location. While walk-ins are accepted, scheduling an appointment in advance is the most effective way to minimize your wait time.
Who this office serves
Beneficiaries in this service area receive an estimated $112,165k in Social Security benefits each month.
Before you visit
Bring a valid government-issued photo ID and a detailed 15-year work history to your appointment. You should also provide a comprehensive list of all treating providers, including their names and addresses, along with your most recent medical records and current medication list. If you have received any prior denial notices, bring those documents as well. Expect your interview with a claims representative to last between 45 and 90 minutes.
Avoid common pitfalls such as submitting an incomplete work history or failing to include recent medical records from all your treating physicians. Many applicants also struggle by omitting mental health conditions or signing complex forms without fully reading the details. These oversights often lead to unnecessary processing delays or initial denials. Ensuring your application is thorough and accurate from the start is the best way to keep your claim moving forward.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
Most people apply for benefits without legal assistance, only to face a denial that could have been prevented with proper preparation. An attorney can help you understand your options and ensure your evidence is structured correctly for the state reviewers. A free case review can provide clarity on your specific situation before you submit your application.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Elizabethtown. The Elizabethtown field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While the Elizabethtown office accepts walk-ins, scheduling an appointment is strongly recommended to reduce your wait time. You can use the official SSA website or contact this office to secure a time slot.
Yes, you can file your initial SSDI application online through the Social Security website. However, you may still need to visit the Elizabethtown office in person to verify your identity or submit specific physical documents.
If you miss your appointment at Elizabethtown, you should contact the office as soon as possible to reschedule. Missing an appointment can delay your application, so it is important to maintain communication with your claims representative.
You should bring your government-issued ID, a 15-year work history, a list of all your doctors with their contact information, and your most recent medical records. Having these items ready helps the staff at Elizabethtown process your request more efficiently.
An appointment at the Elizabethtown office typically lasts between 45 and 90 minutes. The exact duration depends on the complexity of your application and the specific services you need to complete during your visit.