Address, phone & hours
Hays Social Security Office
1212 E 27th St
Hays, KS
67601
Mon–Fri · 9:00 AM-4:00 PM
View on SSA.govThe Hays office serves 25,160 Social Security beneficiaries across 93 ZIP codes. Of those, 2,345 individuals receive SSDI, representing 9% of the total local caseload. The office manages a monthly payout of $43 million to the community. Because this office is retirement-heavy, scheduling an appointment is recommended to ensure your disability application receives the necessary time. An attorney can help you organize your medical evidence before you step through the doors.
Your local SSA service center
Your local Social Security service center in Hays supports a community where 25,160 people rely on monthly benefits. While the office handles a significant volume of retirement claims, it remains the primary point of contact for the 2,345 disabled workers in the area. With $43 million in benefits distributed monthly across 93 ZIP codes, the office plays a central role in the regional economy. Because the SSDI population here is smaller than the retirement cohort, your specific disability claim requires careful documentation to ensure it is handled with the appropriate priority.
You can visit the Hays office to file an initial SSDI application, submit updated medical records, or verify your identity for benefit changes. Please note that this office does not make the final decision on your disability claim, as that process is handled by a separate state agency. Additionally, any future hearings regarding your case will take place at a different location. We recommend scheduling an appointment in advance to minimize your wait time and ensure a representative is available to assist you.
Who this office serves
Beneficiaries in this service area receive an estimated $43,028k in Social Security benefits each month.
Before you visit
When you arrive at the office, bring a valid government-issued photo ID and a comprehensive work history. You should also provide a complete list of your treating physicians with their current addresses and phone numbers. Bring your most recent medical records, a list of all current medications, and copies of any prior denial letters if you have them.
You may delay your claim by failing to provide a complete and accurate work history. Another common error is arriving without recent medical documentation that clearly outlines your functional limitations. Always read every form thoroughly before signing to ensure your information is accurate and complete.
Working while you apply? Check how much you can earn on SSDI this year — SSA's earnings limit is the first thing it looks at.
Was your claim denied? Decode the letter — what the sentence means, what to file, and by when.
Should you bring an attorney?
The application stage is the foundation of your entire disability claim. Most people who apply without legal guidance find themselves facing a denial that could have been avoided with better evidence preparation. An attorney can help you organize your medical records and ensure your application accurately reflects your condition.
Approval rates change with a lawyer
Source: U.S. Government Accountability Office, GAO-18-37. The 3× gap is a population-wide average across all judges; individual outcomes vary.
If your SSDI claim moves to a hearing
About two-thirds of initial SSDI applications nationwide are denied. If yours is, your case moves to a hearing before an Administrative Law Judge at one of the regional hearing offices that handles appeals from Hays. The Hays field office holds your file at every appeal stage, but the substantive decisions happen further up the chain.
Frequently asked questions
While you can walk in, scheduling an appointment at Hays is highly recommended to ensure you receive dedicated time with a representative. Appointments help you avoid long wait times and ensure you have all necessary documents reviewed in one visit.
Yes, you can start your application online, which may save you time. However, you may still need to visit the Hays office to provide original documents or verify your identity in person.
If you miss your appointment, you should contact the office as soon as possible to reschedule. Missing an appointment can delay your application, so it is important to maintain communication with your local office.
You should bring your photo ID, a work history, a list of all your doctors, and your most recent medical records. Having these documents ready helps the staff at Hays process your request more efficiently.
You are not required to have a lawyer for your first appointment, but many people find it helpful. An attorney can ensure your medical evidence is properly presented, which may improve your chances of a successful outcome.



